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Seminole Toyota
- Car Dealers
- Sanford, FL
About this business
Location details
1160 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Did not get any explanation of the status of an oil leak the car had. Also I get charged for a service supposedly to be included in the Toyota maintenance program.
Carlos did a good job, but the management or the people he report to did not show any simpathy or respect to my soecific situation during the process. They only care about the company benefit and show no empathy at all. Very disrespectful. Totally desapointed and discorage.
Good at selling the vehicles, but the after sales is an issue. We had various excuses to the paying off of our trade in, vehicle tag was not submitted to DMV when we checked. We had to pay On our trade in and our new vehicle with it not being completed in a reasonable time. Lesson learned on my behalf to trust my old dealership.
Business response:
We are disappointed that you are not satisfied with your experience at our dealership. We would like to speak with you further about your visit so that we may work towards a resolution. Please reach out to Sam Bunte at 407-302-8800 to discuss your situation further.
Unprofessional group of scammers dont buy from them
Christian didnt understand about 2 years 25,000 Toyota care. He also failed to verify that my concerns were addressed and when questioned he told me the rattle was as designed. Never would I go back to having him help with my service.
Aside for oil change, I brought my Camry in because I hears a) a knocking sound on the bottom of my car and b) an intermittent sound (shhh, shhh, shhh) that seemed to come from the wheel area. Neither one has been fixed
Business response:
Thank you for your detailed feedback. Customer service and transparency are extremely important to us. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
Not too happy! A 2021 car for $25,000 as is & the bumper was a bit loose & now less then a month getting worse! You would think they would try to fix the cars a bit before charging so much money. Felt like employees only want to make the sale & not deal with the customer after the sale is over. Regret getting my son the car!
Business response:
We are so disappointed to learn of this situation. We would like the chance to try to make this better. Please reach out to Sam Bunte at 407-302-8800 to discuss your situation further.
I had the worst experience at this place. I made 4 trips in a month to fix the same problem. Every time I go there they tell me theres a new issue and a new code for something else that needs to be fix but they never fix the car. The manager at the service department was very rude. I would never recommend this place to anyone.
Business response:
We are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about this. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
I came in with red triangle and oil indicator alerts. A checklist would later indicate that the oil was "full on arrival". After 5-1/2 hours I was told I needed a new hybrid battery but could drive the car a while longer -- even with oil light and red triangle alerts. Turns out a few days later that there was virtually no oil, and this was after I had a refurbished battery installed that I probably never needed in the first place.
Business response:
We are so disappointed to learn of this situation. We would like the chance to try to make this better. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
Frequently asked questions about Seminole Toyota
How is Seminole Toyota rated?
Seminole Toyota has a 4.4 star rating with 15,579 reviews.
When is Seminole Toyota open?
Seminole Toyota is open now. It will close at 9:00 p.m.