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Seminole Toyota
- Car Dealers
- Sanford, FL
About this business
Location details
1160 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
A big thank you to Cyril for helping me. He was one of the nicest people in the building. However, I really did not enjoy having to work with 3-4 different people from the test drive, negotiations, paperwork, and handoff of the vehicle. I did not really know who exactly was “in charge” of my transaction. I’m never going back to this dealership because the process was stressful to say the least. Just like every other car dealership: cannot be trusted. However I want to make it clear how great Cyril was, but that does not nega... read more
Very Sad , This used to be the best dealership no more, Then again I would never buy a Toyota again , I bought my daughter a car and for the first 7 years they were the best, One day I get a serve buletin and take it in [ BURNING OIL] im told its burning oil just not enough to fix. Can you believe it. A year later its burning enough but because its 32 days out of warranty even though car has way less then mileage , I call you guys for help i was pretty much told don't bother us , Not smart kid was ready to buy her own new ca... read more
Business response:
Mcahill05, Thanks for the feedback. I checked with our Service Director JR and we could not record of your visit. Keep in mind we get paid from Toyota to do warranty work and in a situation like this Toyota pays us to fix your car if it is considered a manufactures defect. Please feel free to reach out to JR directly 407.302.8889 so we can address this for you. Thanks!
Beware - This dealer sells defective cars without disclosure This dealer sold me a lemon and is refusing to repair it without charging an additional amount. Three safety lights popped as soon as we left the lot. Beware they commit outright fraud and completely shameless. No ethics at all.
Business response:
Rsawant, Thank you for the feedback. When we sold you the 2011 Prius we explained to you that you are buying a 9 year old vehicle that comes as is with no warranty available. You also signed a form that explained that as well. We are up front with our One Price cars. We are sorry that the ABS Light and TRAC lights came on one week after you bought the vehicle. As we stated our service department will do a diagnostic to see what the issue might be but there would be a cost associated with that. Please advise or call Sam Bunte... read more
Purchased my vehicle on 3/28. Went back today and I’m not very happy with the service I received after I purchased my vehicle at Seminole Toyota with Wilson.
Business response:
Thank you for the feedback. What problems did you have and have we had a chance at fixing these issues that occurred? Thanks, Devin
BUYER BEWARE! What an awful car buying experience. I purchased a used vehicle from the lot, the car salesmen knew nothing about the vehicle we purchased, so be prepared to know everything in advance about the Make/Model of the vehicle you are looking to buy because the salesmen are clueless. Also, make sure to check all the electronics and technology in the vehicle first hand, the salesmen at this dealership just tell you what you want to hear. In our case, we were fulled and purchased a vehicle we were told, was fully funct... read more
Business response:
Kristin, Thanks for the feedback. We do a lot of training and sounds like we have a sales person that needs some additional training we would like to know so that we can help them so our customers do not have experiences like this. Which used vehicle did you buy was it a Toyota? Perhaps we can have a senior sales person help with your features and settings. Please feel free to reach out to me and let us know what we can do to help! Devin Stotts 407.302.8800
Wheel alignment dissatisfaction Have my vehicle regularly serviced at this dealership, had wheel alignment and tire rotation done, after receiving vehicle back noticed vehicle still pulling to the right, returned to dealership the next morning, after service technician checked vehicle I’m being advised that my tires are worn more on the outside and tech can not get vehicle proper alignment tires have 5/32 left and I need to purchase new tires. I'm upset that this was not advised the day before, vehicle was give back and all ... read more
Business response:
Mike, Thanks for your review. It my understanding that Erich Bender called you and sorted this out. We greatly appreciate your business and look forward to servicing your automotive needs in the future! Devin
Could care less about selling a car to you. Called - made offer on a car (literally $1,400 less than asking price) and they simply said NO. No counter offer, no attempt to try to sell - nothing. It was bizarre. Then they go on the internet and LOWER the price down to what I would have paid on one of the car sales sites (True Car and Car Gurus). I ended up buying a lower mileage car (same make/model) at a different dealership. I would never call them again.
Business response:
Michael, Thanks for your feedback. I see you tagged the maximum number of staff in your review and am confident that not all of these great sales people and managers deserve getting a poor review. Do you recall who you actually spoke with so we can address the way your situation was handled? To address your concern about pricing, we do offer discounts to customers like yourself but do not have $1000's to negotiate as we price our cars to be competitive in not only the state but the southeast region. With that said I am glad ... read more
Really bad experience buy a car with Seminole Toyota with sales associated Beatriz, she is really pushing and when you go anywhere to buy something your not expecting any sales associate go try you that way and her body language like she is was mad 😡 and back and For with the customer my stepdaughter story crying 😢 front of her, because she really wants the first cars, but I was really mad too because nobody go Try me Like a 💩 When we just trying buy a cars front her, I won’t recommend her to nobody poor services 👎.
Business response:
Ureanaa668, Thank you for your valuable feedback. I am not sure what happened with Beatrice and your stepdaughter. She always has great customer service and rarely if ever has any complaints. If you want to further discuss please reach out to me Devin Stotts or Sam Bunte at 407.302.8800 Thanks! Devin
Recently visited the old David Maus Toyota now called Seminole Toyota and let me tell you, the service of dismal. All they will do is sell you on products you don’t need before even looking at your car. I suggest going elsewhere.
Business response:
Shawn, Thanks for the review and feedback. We strive to provide the best possible customer experience Feel free to contact me so that we can make this dismal visit an exceptional one next time. Devin Stotts dstotts@seminoletoyota.com or 407.302.8814
Frequently asked questions about Seminole Toyota
How is Seminole Toyota rated?
Seminole Toyota has a 4.4 star rating with 15,267 reviews.
When is Seminole Toyota open?
Seminole Toyota is closed now. It will open at 9:00 a.m.