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Seminole Toyota
- Car Dealers
- Sanford, FL
About this business
Location details
1160 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
You make an appt, then you wait four hours for your car to be waxed, and believe me Zaktec is no different from running your car in a car wash. I was rude to when I asked about the wait time and tried to cancel the $800 cost. I will never deal with Seminole Toyota again!!!!! And I paid cash for my car and will the next time somewhere else!
Business response:
Thank you for your feedback, and we are sorry to hear about your experience. We strive to provide timely service and a positive environment for all our customers. Please reach out to Joshua Montgomery at JMontgomery@vtaig.com, and he will assist you with your concerns. We value your input and hope to resolve this matter to your satisfaction.
Liked that they serviced my car with no appt,Wanted my oil changed air in my tires and check why windshield wipers were stopping half way and wanted a car wash .the man who was assigned to help me said I needed tires rotated a new filter for my air conditioner told him to do everything but the filter for air conditioner tires were not rotated air was not put in them either told me car wash was self service gave me a code A truck was parked in front of car wash and arm was down so no car wash either He had no personality been... read more
Business response:
Thank you for your feedback. We're sorry to hear about your recent experience and that it didn't meet your expectations. It's important to us that our customers receive the best service possible. Please reach out to Joshua Montgomery at JMontgomery@vtaig.com so we can address your concerns and work towards a resolution. Thank you for your loyalty over the years, and we hope to make things right.
Didn't fix my problem and wasted my time with appointments and money with and extra diagnostic
Business response:
We apologize for the inconvenience and frustration you experienced with your recent service visit. It's disappointing to hear that your problem wasn't resolved and that you feel your time and money were not well-spent. We take these concerns seriously and would like to make it right. Please reach out to Joshua Montgomery at JMontgomery@vtaig.com so we can review the situation in detail and work towards a resolution. We value your time and appreciate the chance to address your concerns directly. Thank you for bringing this to... read more
my car was finished with service for at least 30 minutes before i had to get up and find my advisor to be checked out
Business response:
Thank you for your feedback. I apologize for the delay you experienced when your car was ready. This is not the level of service we aim to provide, and we'll work to improve our communication. Please reach out to Joshua Montgomery at JMontgomery@vtaig.com so we can discuss this further and make it right. We appreciate your patience and hope to provide a better experience next time.
Terrible experience. Waiting 3 1/2 hours for a change of oil. Very bad service from the person who was my advisor, didn't explain me anything about the process.
Coupons! Wait is too long with appt, it didn't take an hour and a half to two
Wrong size running boards replacement, front end needs to be repaired. I requested a call from a manager, to no avail
I'm not happy!! It's not what I expected!!
Took awhile for my assigned service person to come to my car. At least 4 other people who arrived after me had already checked in by the time my guy came out to look over my car. This was my 1st service on a new car I bought in February. When we went inside he told me they might need to charge me or I'd need to come back later, as I was 12 days "early" for the 6-month service included with a new vehicle purchase. I explained I was going on vacation, & after some checking he said it would be OK. Not exactly a welcoming experi... read more
Business response:
Thank you for sharing your experience with us. We apologize for the delay and the inconvenience you encountered during your recent service visit. We understand how important it is to feel welcomed, and we're sorry that this was not your experience. Please contact Joshua Montgomery at JMontgomery@vtaig.com so we can address your concerns. Thank you for your feedback, and we appreciate the opportunity to make things right.
Frequently asked questions about Seminole Toyota
How is Seminole Toyota rated?
Seminole Toyota has a 4.4 star rating with 15,579 reviews.
When is Seminole Toyota open?
Seminole Toyota is open now. It will close at 9:00 p.m.