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Seminole Toyota
- Car Dealers
- Sanford, FL
About this business
Location details
1160 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Beware of Misleading Claims at Seminole Toyota Sanford I had a troubling experience with Seminole Toyota in Sanford, FL. I took my vehicle in for service, and they assured me that a comprehensive safety inspection would be performed. However, it quickly became apparent that this was not the case. Despite their assurance and the receipt stating that the inspection was completed, it was clear that no such inspection actually took place. I reached out to the service department to address my concerns, but unfortunately, my attem... read more
Angel Melendez ,needs good training, he doesn't know how to treat clients Ángel yelled at me and disrespected me and also disrespected his boss. He has nothing professional. He deserves to be fired. You have no right to treat people badly, especially if they are disabled like me.
Their customer service is the worst.
the service took too long, 41/2 hours, the work was done within two hours. waited 2 1/2 more for the final processing (washing) with no updates. when I finally asked it was "10 -15. minutes" atleast 30 later I was brought a dirty truck that needed to be taken back to be re-washed.
Business response:
Thank you for taking the time to share your recent service experience at Seminole Toyota. We sincerely apologize that your visit took much longer than expected. To ensure your concerns are addressed directly and to prevent similar situations in the future, please contact Joshua Montgomery, at JMontgomery@vtaig.com with your first and last name at your earliest convenience. We appreciate you bringing this to our attention.
Pushing services that were not needed. Too expensive for service.
Business response:
Thank you for taking the time to share your feedback. We apologize if you felt pressured to purchase services beyond what you felt was necessary. We strive to be transparent and recommend services based on your vehicle's specific needs. To discuss your experience further and explore any questions you may have about the service recommendations, please contact Joshua Montgomery at JMontgomery@vtaig.com.
they were rude and didn't respect me. i wish i went to a different dealership
Business response:
We apologize for your recent experience at Seminole Toyota. Providing respectful and courteous service is fundamental to us, and we regret if you felt otherwise during your visit. Your feedback is important to us, and we would like to address your concerns directly. Please contact Sam Bunte, our Fleet Manager, at Sbunte@vtaig.com. Thank you for bringing this to our attention. We value your business and hope to have the opportunity to improve your perception of Seminole Toyota.
I was told that they will contact me about the problem with my radio. I waited the 7 days and went down to Seminole Toyota and they said that they would have to take the radio out and ship it to California to have it fixed. It will take two (2) weeks to fix. They said they will call me when I can come in and have the raido taken out of my car.
Business response:
At Seminole Toyota, we strive to provide efficient service and keep our customers informed. We appreciate your patience and apologize again for the initial communication lapse.
The agent was nice but they wanted to charge me $2.1k to fix my A/C saying the compressor needed to be replaced. Also they did not give my car new floor mats. Idk why their report says they did. They charged me $145 for the diagnostic and that's it.
Business response:
Thank you for taking the time to share your recent service experience at Seminole Toyota. We appreciate the kind words about the service agent who assisted you. We understand your concern about the recommended repair cost for your A/C and the discrepancy regarding the floor mats. Please contact Joshua Montgomery at JMontgomery@vtaig.com at your earliest convenience to help us understand your experience further. Sincerely, The Seminole Toyota Service Team
Absolutely horrific experience. Would not recommend to my worst enemy.
Business response:
We would love the chance to understand your experience better. Please reach out to Sam Bunte, Fleet Manager, at Sbunte@vtaig.com at your earliest convenience. We value your business and hope to regain your trust. Please don't hesitate to contact Sam directly to discuss this further. Sincerely, The Seminole Toyota Team
Frequently asked questions about Seminole Toyota
How is Seminole Toyota rated?
Seminole Toyota has a 4.4 star rating with 15,579 reviews.
When is Seminole Toyota open?
Seminole Toyota is open now. It will close at 9:00 p.m.