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Seminole Toyota
- Car Dealers
- Sanford, FL
About this business
Location details
1160 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Forgot my coupon, they said it didnt apply to my service but it did. It was a reward. Seems they could keep your rewards in-house so you dont have to have it or put it on your app.
Business response:
Thank you for your positive feedback!
Believe or not thats high for me 2 start gave that to them the worst services
Business response:
We are sorry to hear your experience was less than satisfactory. We would like to speak with you to better understand the situation. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
Terrible service! I walked in 8:30 am and they promised be done by 12 pm, the fact is made me waited two hours more until almost 2 pm! I had a plan that day and its all ruined! In addition the service is way overpriced, the maintenance service cost over $540 including tax. Whats worse is the engine light lights up next day, they must have done something incorrectly, now I need to find a day off to turn it in for a check up! Yes, you just lose a loyal customer!
Business response:
We apologize if you feel there were some unresolved issues with your vehicle during your service visit. Of course we want to find a solution so we can get your car back to good standing, we want to speak with you. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
Service department was fine. We did not appreciate the Spanish music being played throughout the showroom and waiting area. We will not return because of that.
Business response:
Thank you for the positive review!
Came in for Zaktec but car was left outside and dirt was on the car. It was not vacuumed at all. I was not called when my car was ready but had to call to find out. I ended up vacuuming it out myself. Can't give a good rating.
Business response:
Thank you for the feedback. We apologize if you were unsatisfied with your service visit. If there is anything you want to address, we would be happy to answer any questions. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
Customer Experience was horrible. They told me a hour wait but took 2 1/2 hours, I had to ask for updates because no one came to me to give me updates, and than when I approached the gentleman that took my car he didnt know nothing. Than when I went to check out the younger was nice but this older man came in the conversation and was COMPLETELY RUDE, no customer service whatsoever. Wont be going there again
Business response:
We apologize if you feel you had a negative experience with us during your visit. We only wish to be transparent and honest with our customers regarding their servicing appointment. We want to address your concerns, please contact CJ Kinch at 407-302-8889 to further discuss the situation.
Tricked into service by a marketing email. Complete waste of time and they refused to actually do anything on my vehicle despite the email specifically saying it was time for my first service. I drove 45 minutes each way for nothing and barely got an apology. DO NOT USE THIS DEALER FOR SERVICE
Business response:
Thank you for your detailed feedback. Customer service and transparency are extremely important to us. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
Service was fine- wiper blade that was installed was defective
Business response:
Thank you for your positive review!
Horrible place to take your toyota. They stolen my wife key chain protector. The car was there for 3 months due to the power brakes recall. No update on when the parts will arrive. Just got it back 2 weeks ago the car was dirty trash was left in the car that wasn't ours. They did the same thing to my 2008 toyota camry after spending $6500.00 in repairs. Customer service is garbage.
Business response:
Thank you for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
Frequently asked questions about Seminole Toyota
How is Seminole Toyota rated?
Seminole Toyota has a 4.4 star rating with 15,579 reviews.
When is Seminole Toyota open?
Seminole Toyota is open now. It will close at 9:00 p.m.