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Seminole Toyota
- Car Dealers
- Sanford, FL
About this business
Location details
1160 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
BUYER BEWARE..thought I was dealing with a good dealership Purchased a 2018 BMW X5 from David Maus Toyota traded a 2017 GMC Arcadia and a 2013 BMW in on the deal for around $43,000.00 which I believe it was a good deal. The problem was my inspection with the salesman Eric. I asked if the car had two fobs and it did not so it was agree the I would get a second fob in writing. Then while inspecting the 2018 BMW the back leather seat had a stain which Eric said detail would take care of, but they did not. The second was on the ... read more
Business response:
Dear marktro63 , we want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please contact Sam Bunte at 407-302-8800 at your earliest convenience.
Good Salesman, Good Finance Manager, Bad Sales Manager Recently purchased a used Lexus GS from this dealership. Our salesman, Sabri, Mahmoud was excellent. The sales manager, Mark Dalton who we were originally introduced to however was a class act. Mark came over very arrogantly and said that we must be interested in purchasing so lets just sign the paper. I responded to him that there were mismatched tires on the vehicle that were not intended for use on that car, among a few other issues. Mark quickly tried to write us off... read more
Business response:
We are very sorry to hear about your experience at David Maus Toyota. We pride ourselves in providing the best customer service possible, so we are sorry to hear you did not receive that from every employee you had an encounter with. At your earliest convenience, please contact Sam Bunte at 407-302-8800.
Can use some improvements!! A Married couple BOTH with very high credit scores & all I heard was how much $ down!! Seriously! And PLEASE improve those bathrooms their nasty!! Thanks
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
GENERATION X - STAY AWAY - NO RESPECT My son came into their dealership TO BUY AN ELANTRA. We had done our research and comparisons and he came in TODAY to buy a car. He had the misfortune to meet Hong Shu who was extremely rude to him and would not even show him the car. Instead, he came back with Joseph Cloppa who swept him out of the store without allowing him to test drive the car. He told them both repeatedly that he was there to buy a car, but I guess they think they are master profilers and would not even allow him to... read more
Business response:
We are so sorry to hear about this negative experience. At your earliest convenience, please contact Sam Bunte at 407-302-8800.
WORST CUSTOMER SERVICE! I purchased an extended warranty plan on a 2017 Toyota Corolla and was told by Andrew Reyes that there is no cancellation fee if I decided to cancel. Well, the next day when I called the warranty company to cancel I was told that there would be a 5% administrative fee. I called Andrew Reyes about this and he just totally avoided my calls. I then spoke to the Finance Director, Jordan Nutting and he assured me that I will get a refund for the fee and it will come out of Andrew Reyes' pocket since he did... read more
Business response:
We are sorry you experience with us did not meet your expectations. At your earliest convenience, please contact Sam Bunte at 407-302-8800.
Beware of the snake oil I found the truck I wanted online before I went to the dealership. Within 20 minutes of arrival I test drove the vehicle, and knew I wanted it. The sales guy was nice entire time, and they make sure to stroke your ego, and if your a veteran (I am) they love to pat you on the back. Then the finance guys tack on the "optional" dealer fee. I did not see this until in the finance office. A day later I'm looking at the contract, and I paid for "ZakTek Ultimate" which is snake oil. Buying a vehicle from Dav... read more
Business response:
Phillydoh, Thanks for your review. While we try and provide exceptional customer service and the best car buy experience and it sounds like everything went well up front. We do appreciate our service men and women as well. As for the dealer fee it is not option and we have to charge everyone or no one. Like most dealers we do have one and we do price our cars aggressively and rarely will you find a better priced car on the market. As for the ZakTek I can assure it is not snake oil but if applied according to the agreement pr... read more
COULD THE PERSON VERY BED EXPERIENCE VERY VERY PUSY KEPT ME WAITING WHILE TAKING TO OTHER COSTUMER WALKED THOUTH DOOR IT VERY HAED TO UNDERSTAND HOW YOUR MANAGMENT HIRE PEOPLE LIKE HIM I JUST WALK OUT OF TOUR SHOW ROOM AND NEVER COME BACK
Business response:
Ty we are so sorry for your visit being mishandled. We do not promote pushy or agressive sales tactics. If you care to give us another chance to prove it please let me know. Devin Stotts Internet Director dstotts@vtaig.com
BUYERS BEWARE!!!! If there was negative star, I would give that. BUYERS BEWARE!!! I inquired about a used 2018 Nissan Rogue. It had very low miles(less than 4000). The price looked fair. I inquired with internet sales regarding the vehicle and asked to see the carfax, A vehicle less than a year old and with such low miles was concerning why someone would get rid of it. The carfax that I was provided showed everything was good. I saw online photos of the vehicle and noticed some deep scratches on the interior looked a little ... read more
Unsatisfied service and promise they don’t keep ! I purchased a Toyota Prius at this location and they told me when I purchased that would come with Tinted Windows and a second key and nothing !!! Payed cash for my vehicle about 5 mouths !!! Horrible customer service and never got back with me !!
Business response:
Jayson thanks for your review and the business. I understand you purchased your 2011 Prius from us an we thank you for the business. I did a deal audit and see on the paperwork that initially you were offered the Maus Value package. I also see in the deal that you did not see value in the pricing and elected to buy the Prius without the package. I am sorry for any confusion and I am confident that Arianna went over that prior to you signing all the paperwork. We can pull the deal and go over your paperwork to refresh you mem... read more
Frequently asked questions about Seminole Toyota
How is Seminole Toyota rated?
Seminole Toyota has a 4.4 star rating with 15,267 reviews.
When is Seminole Toyota open?
Seminole Toyota is open now. It will close at 9:00 p.m.