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Seminole Toyota
- Car Dealers
- Sanford, FL
About this business
Location details
1160 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I was having issues with my transmission and November of 2021 I took my car over to get a service my car was in the shop for over three weeks once I got my car it was during the holidays so I had to return the car the following week once I return the car my car was in the shop for another 4 weeks then the warranty company suggested that I drive the car 500 Miles because it will allow the oils to go through the transmission after 500 miles if I experienced the same situation to bring it back and then I'll be more than happy t... read more
Business response:
Thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
I made an appointment for noon, didn't get in until 2 pm. Better not to make a reservation and just walk in it's quicker LOL go figure
Business response:
Customer service is always a top priority to us, and its disappointing to hear that we didnt exceed your expectations. Our goal is to fix any unresolved issues as quickly as possible. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
The worst place to visit Seminole Toyota the service manager is very arrogant and incompetent.
Business response:
Mildred, we are truly sorry we were unable to provide you with a 5-star experience. Despite our dealerships commitment to accommodate customer needs and requests as much as possible, there are limits to what we can do. We take pride in our customer service and have always put the interest of our customers ahead of our own when possible. If you have any further questions, please reach out to Erich Bender at 407-302-8889.
if i did not have a warranty, I would never bring my vehicle there again! car washed Nope! friendly service writer NOPE! Tried to sell me an expensive cabin filter for $90.00 when I know it costs $15.00 YES! Car wash? Nope! Haggled with me over whether I had to pay for a covered oil change and telling me that if I had not purchased the truck there , it would not be honored! and on top of that, the service writer told me that I wasn't very nice! I responded that I came to the dealership to maintain my vehicle, " Not to make f... read more
Business response:
We appreciate you taking the time to let us know about your experience. We understand that each persons experience is unique and would like to address your comments on a more personal level. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
Took over 4 hours, was told it would be 2 hours, not happy with how they did my back window at all.
Business response:
Thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
Came to dealership for check engine light..instead of tending to that, They did ac work I needed!
Business response:
Thank you for visiting our dealership and being upfront with your experience. Its important that you call us as soon as possible so that we can get to the bottom of this matter and address your unresolved service needs. Please contact CJ Kinch at 407-302-8889.
Terrible customer service
Business response:
Marco, customer service is always a top priority to us, and its disappointing to hear that we didnt exceed your expectations. Our goal is to fix any unresolved issues as quickly as possible. Please reach out to Sam Bunte at 407-302-8800 to discuss your situation further.
Second time I brought my car in for the same problem and it's still not right.
Business response:
Thank you for trusting us with your service needs. We hate to learn about your negative experience. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
Very misleading service dept. Trys to sell you services that are not needed for another 50,000 miles. Sold me an 84 month battery but did not disclose the warranty. Battery went bad after 26 months and they only gave me 50% credit and charged $40 to install it - 10 minute job. I am a long time customer and have spent thousands of dollars with that service department. I will not step foot in that dealership again
Business response:
Hello and thank you for bringing this to our attention. At our dealership, we pride ourselves on straightforward, no-nonsense, and transparent dealings with our clients. It is discouraging to hear about your situation and we would like the opportunity to try and regain your trust in our business. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
Frequently asked questions about Seminole Toyota
How is Seminole Toyota rated?
Seminole Toyota has a 4.4 star rating with 15,579 reviews.
When is Seminole Toyota open?
Seminole Toyota is open now. It will close at 9:00 p.m.