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Seminole Toyota
- Car Dealers
- Sanford, FL
About this business
Location details
1160 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Suggested ridiculous service needs. Way overpriced.
Business response:
Thank you for your detailed feedback. Customer service and transparency are extremely important to us. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
Part on my dashboard was there for repair 4days later it popped off again I went back and the service manager told me that he would order the part and that I would get a call when it was delivered. A week laterI called and found out that Matt never ordered anything
Business response:
We appreciate you taking the time to let us know about your experience. We understand that each persons experience is unique and would like to address your comments on a more personal level. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
They topped off my washer tank with plain water.
Business response:
Customer service is our top priority and we want to see if we can address your issue. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
Incredibly awful, so bad I asked if I could speak to the service manager, and was told I dont know where he is so I left, a genuine customer service black hole.
Business response:
Customer service is always a top priority to us, and its disappointing to hear that we didnt exceed your expectations. Our goal is to fix any unresolved issues as quickly as possible. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
The wash/detail was good but vehicle not ready when promised.
Business response:
Thank you for your feedback!
Parts took all day to arrive. I Was directed picked up car from the parking lot and not brought to the service area. Paper mats and was plastic coverings on still on. Inside of the car was unclean.
Business response:
Thank you for trusting us with your service needs. We hate to learn about your negative experience. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
They literally tried to say I dont have any oil change left when it says I have 2 more years of oil change which means that there is 4 oil changes that I would still be owed its all good tho yall take forever anyways.
Business response:
We are so sorry to hear that you are not satisfied with your experience. Our team is dedicated to providing exceptional customer service, and we are sorry that you feel like we haven't been as dedicated to you as we should have been. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
service too slow over 5 hours for rear brakes and oil change they also forgot to rotate my tire that i requested. service used to be better. last 2 times not satisfied
Business response:
Thank you for trusting us with your service needs. We hate to hear about you negative experience. We appreciate you taking time out of your busy day to talk with Erich and allowing us to help correct your situation. If you need to reach back out to us to further discuss, please call us at 407-302-8889.
They need to review their billing procedures: undercharged $247 and was called a week later and asked to come back and pay the difference: you tell ME if you think this is a good business practice!!!
Business response:
Thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
Frequently asked questions about Seminole Toyota
How is Seminole Toyota rated?
Seminole Toyota has a 4.4 star rating with 15,579 reviews.
When is Seminole Toyota open?
Seminole Toyota is open now. It will close at 9:00 p.m.