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Seminole Toyota
- Car Dealers
- Sanford, FL
About this business
Location details
1160 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I waited 2 hours and 45 minutes for an oil change when I was originally told 30 minutes, then 1 hour, then 45 more minutes.
Business response:
We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We would love to see what we can do to earn back your trust. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
I was told my left mirror replacement would be under warranty. Then I was told the day of it wasn't because the mirror had previously been replaced by a non toyota item and it would cost $400. I would say don't tell a Customer it is free and covered under warranty and then it isn't and will now be $400.
Business response:
Thank you for trusting us with your service needs. We hate to learn about your negative experience. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
Poor communication. Had my car for nearly 3
Business response:
On behalf of our team, we sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. Unfortunately, we are unable to find any record of your visit to our location in our database, and the last INFINITI that we serviced was in 2020. We ask that you please confirm that you have left this review for the correct dealership, and if we may be of further assistance, please contact CJ Kinch at 407-302-8889.
They ripped me off, never go back there again.
Business response:
Thank you for bringing this to our attention. At our dealership, we pride ourselves on straightforward, no-nonsense, and transparent dealings with our clients. It is discouraging to hear about your situation and we would like the opportunity to try and regain your trust in our business. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
The fixed tired ending up popping. Had to buy a new one.
Business response:
Thank you for trusting us with your service needs. We hate to learn about your negative experience. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
Awe full! I felt like I was held up at gun point!!!
Business response:
Thank you for providing feedback on your experience. We are always looking for ways to improve and customer reviews help us do that. We are disappointed to see that you were not satisfied with your experience here. We would like to speak with you to get some additional information so that we may properly address your situation. Please reach out to Sam Bunte at 407-302-8800 to discuss your situation further.
Not good! Spent over $500 on 30,000 mile checkup, took 2 hours longer than written estimate, had asked for additional check of washer sprayer, claimed they checked it and all was ok, wrong, they lied. When called on it rescheduled and said they would take care of it. Went in today, waited over 2 hours and they had never started on it. Worse service, will find a new Toyota service dealer this is after buying my new car there and being a loyal customer v for over 2 years! Learn how to treat people
Business response:
Thank you for trusting us with your service needs. We have tried to reach out to you regarding your experience. At you earliest convenience, please contact CJ Kinch at 407-302-8889 to further discuss the situation.
Had a 1:30 appointment and after two and a half hours I have to ask them where my car was and I told them finished or not I want it it should never have taken two and a half hours to detail a car and it didn't even come out good
Business response:
We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We would love to see what we can do to earn back your trust. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
Service advisor was great. Facilities poor. Restrooms were blocked off. Had to walk across to the chevy dealer to use restroom
Business response:
Thank you for your feedback!
Frequently asked questions about Seminole Toyota
How is Seminole Toyota rated?
Seminole Toyota has a 4.4 star rating with 15,579 reviews.
When is Seminole Toyota open?
Seminole Toyota is open now. It will close at 9:00 p.m.