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Serra Highlands Senior Living
- Assisted Living Facilities
- Daly City, CA
About this business
About Us Serra Highlands Senior Living Serra Highlands Senior Living offers premier retirement living to seniors in Daly City, California. Our community offers Independent Living and Assisted Living services and is equipped to help residents with a diverse array of daily care needs.
Location details
501 King Dr, Daly City, CA, 94015, United States
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I give a rating of 5 for all except quality of care which I give a 4. My reason is that on occasion they are short staffed and they do not attend to my mom in a timely manner. Otherwise my mom enjoys living there. We would recommend this community to other families looking into the community
Business response:
Thank you Anonymous for your positive recommendation of Serra Highlands Senior Living! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
I picked this community, because I had another relative there during COVID-19, and he was well taken care of. I would recommend to others.
Business response:
Hi BV, we are so glad our team could exceed all of your expectations. Thank you for taking the time to leave this positive review for our community! We look forward to seeing you again at Serra Highlands Senior Living.
Business response:
Thank you for your review! We're glad to hear that you have enjoyed your experience at Serra Highlands Senior Living.
The staff is very caring and helpful to my mother and brother. The facility has recently remodeled the common areas with new paint, flooring and new table and chairs in the dining room. The facility has a welcoming feeling as soon as you enter it. The facility seems to be short staffed on Saturdays and it may take longer for the residents to get help. I also noticed that they are training new staff so hopefully this concern will be resolved.
Business response:
Thank you for sharing your review and experience, we appreciate it and look forward to seeing you again soon.
The staff is wonderful. The food is great. The activites are very good. We picked this community because they have small houses , we liked the satff, and the people were more of a match for my loved one. We are happy with the community. I am estatic, that A Place for Mom, was able to help me. They have a happy hour, and people that come in and sing on Saturdays. It's a pretty thriving community. There is no complaints, The staff is wonderful and very welcoming. In addition, they are remodeling the community.
Business response:
Thank you for your five-star review!
Serra Highlands Senior Living is a very nice facility. People are nice and responsible. The place looks a little old, but everything else is great . The price is affordable to me . We will definitely stay there for a while.
Business response:
Thank you for your 5-star review!
my grandma is just starting her search and this community is her favorite. the staff were all so welcoming and [name removed] was very helpful. we will definitely be back when grandma is ready to move.
Business response:
Thank you for your 5-star review!
Receptionist very kind, courteous and very welcoming
Business response:
Thank you for leaving this review about your experience with our community! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
The tour was very welcoming and engaging. The community felt like home. I left the community with no questions
Business response:
We're so glad to hear you enjoyed your visit to Serra Highlands Senior Living! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Frequently asked questions about Serra Highlands Senior Living
How is Serra Highlands Senior Living rated?
Serra Highlands Senior Living has a 4.4 star rating with 99 reviews.
When is Serra Highlands Senior Living open?
Serra Highlands Senior Living is open now. It is open 24/7.