Serra Highlands Senior Living

Anonymous 

on AplaceForMom

8 years ago

I have no big complaints about my tour of this community everyone was friendly and very welcoming to my family and I. I did feel that the building felt a little too outdated for my liking and I did not like the fact that there was shared bathrooms. She would defiantly like the privacy of having her own bathroom in her own room. It was just not the right fit for her to live in. 

Anonymous 

on AplaceForMom

8 years ago

My mom is doing great, she is in a much better environment. She has wide variety of meal options and eats in restaurant style dining room. She enjoys exercises, activities, and weekly tour outings. The staff and residents are good nice people. The facility is pretty, nice and clean. They even help assist with rides to the doctors, only on Tuesday but it is so helpful. I would recommend to anybody! 

Anonymous 

on AplaceForMom

8 years ago

The staff at Atria Daly City is incredibly helpful and great. My dad likes the food and there is a variety of choices. I would recommend this community. They keep the community clean and well maintained. The only thing I might say is that they may need more help with integrating the seniors into the community. Debra from A Place for Mom was fantastic. 

Anonymous 

on AplaceForMom

8 years ago

Good commnunity. Residents seem happy and well cared for. 

Anonymous 

on AplaceForMom

8 years ago

Things have been wonderful for my mother since her move into Atria. She is doing well and I am happy with the choice to move her here. The community is great and looks amazing, it is always clean and neat. The staff is wonderful and very attentive and kind to my mother. The food is great and taste very good. She has made some new friends with the other residents. They really made the move in process easy for us and I would absolutely recommend this community. 

Anonymous 

on AplaceForMom

8 years ago

Mom loves it there at Atria Dally City and I do too. The staff are always nice and friendly and keep the place very clean. Mom really likes the food and is participating in many of the activities they have for the residents. I am hoping all things work out so that Mom can stay where she is. 

Anonymous 

on AplaceForMom

9 years ago

I think the food service is very good. The residents there have a lot of flexibility in terms of what they eat and when they can eat. I would say the activities are very good, they could just do a little better in terms of motivating the residents to participate. 

Anonymous 

on AplaceForMom

9 years ago

They took my client who had surgery and was in recovery and they were able to take care of him with his rehabilitation. They did a good job with meals and being attentive and everything. The only thing he complained about was the cleanliness, because some of the other residents were incontinent, so I don't know how they dealt with that. 

Anonymous 

on AplaceForMom

9 years ago

I think they can improve on the care experience for my mother, which is why I said three for the Value. My mother needs quite a bit of care, so the rent is a very reasonable price, but the charge for the care is astronomical. I'm basing that on the fact that we had private care before she was moved to Atria and she got much better care from the women we hired than when she got there. She wasn't even there for very long.