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Serra Highlands Senior Living
- Assisted Living Facilities
- Daly City, CA
About this business
Location details
501 King Dr, Daly City, CA, 94015, United States
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They had an experienced and professional director that was keeping everything running smoothly, however, ever since she left things have fallen apart. My loved one had some untreated lesions, things were being stolen, and the staff were not doing that well, and they were cleaning house firing everyone. They were too expensive and had a high level of employee turnover. Residents were leaving left and right. My loved one was sick because of their actions. He was paying for them to give him a bath - but how can you give someone... read more
Business response:
Thank you for your feedback. We're very sorry to hear about your family’s experience at our community, and we appreciate you bringing this matter to our attention. We want to ensure that all of our residents are provided with the highest level of respect and quality of care. Atria is proud of the high standard it sets for its senior living communities, and strives to continually improve the experience of all residents and families. We would welcome the opportunity to discuss your experience with us in more detail in order to... read more
Frequently asked questions about Serra Highlands Senior Living
How is Serra Highlands Senior Living rated?
Serra Highlands Senior Living has a 4.3 star rating with 118 reviews.
When is Serra Highlands Senior Living open?
Serra Highlands Senior Living is open now. It is open 24/7.