This profile has been claimed by the business owner or representative.
555 S Federal Hwy 200, Boca Raton, FL, 33432, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to Midnight | |
| Tue | 8:00 a.m. to Midnight | |
| Wed | 8:00 a.m. to Midnight | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 8:00 a.m. to Midnight | |
| Sat | 9:00 a.m. to 11:00 p.m. | |
| Sun | 12:00 p.m. to 6:30 p.m. |
Truist recently had a long system maintenance for their credit card accounts. During this maintenance our businesses lost over ******* in cash rewards. I have talked to branch manager and called the rewards program telephone number. ****** manager is no help but she has been very good to us in every other way. The first call to the rewards program ended with being told a ticket would be written and I would receive call in 1 to 2 business days.... NO CALL was received. I am on my second call and not sure I am going to get rew... read more
The most inconvenient branches, we have to travel 12 miles now that they closed the branch near us. We have been trying to get a debit card for months and still havent received it. It takes 3 days to post items from Friday. They wont post until Monday night. This is a horrible bank. I have nothing good to say about it.
Worst bank ever. Had problems with debit card being stolen and they claim they have 100% reimbursement for stolen credit or debit cards transactions. That is a LIE PLEASE find another bank it's nothing they claim to be
Business response:
Thank you for submitting your Truist review to the Better Business Bureau. Your candid feedback is appreciated. If you have a question or problem that you need us to resolve, please contact us directly at 844-4TRUIST *************). You can also find additional contact options available at Truist.com/contact. We appreciate your business and look forward to hearing directly from you.
Have been trying to set up payments for my loan for two months. Ive called multiple times, many emails, and many inquiries on their website. Their portal and automated phone service will not accept my loan number. Scam of a company.
Business response:
Thank you for submitting your Truist review to the Better Business Bureau. Your candid feedback is appreciated. If you have a question or problem that you need us to resolve, please contact us directly at 844-4TRUIST *************). You can also find additional contact options available at Truist.com/contact. We appreciate your business and look forward to hearing directly from you.
Truist is deceptive and corrupt. They double charged me on the end on my term for a car loan they assumed through Suntrust, refused to send me detailed information I requested, then out false information on my credit report, forcing me to comply to receive my cars title.With Suntrust, I always received honest service, with reps who truly cared.I wouldn't use there bank if it was the only one left standing.
Very poor service. All downhill since Truist takeover. Very little support for branch staff. Staff tries but slow or no help from bank operations. **** service is miserable and very slow. Been a customer of BB&T for over 30 years but enough is enough. Investment personnel are very scarce and are not usually in the office. Not good. Looking elsewhere..
For more than 40 years we were loyal customers of SunTrust Bank and its predecessors in ********. Doing business with SunTrust was as close to a pure pleasure as can be imagined when it comes to dealing with any bank. But in all those years nothing has made us appreciate SunTrust more than the absolute unmitigated disaster we have experienced with the advent of Truist Bank. By any metric I could cite relative to Truist they are a ***** and complete negative opposite of SunTrust... even on its worst of days. Unfortunately, at... read more
Interest rates are thru the roof. Had I known about this company prior, I would have done 12 mos same as cash. I am paying ***** % interest on an air conditioner - that breaks down to ****** a month in interest alone. I calculated the interest that I have been charged and it comes to over $800 for 3 months. I don't know where this amount comes from. Doesn't seem right to me. They are bottom feeders and like I said, I wish I would have not taken this route so I am going to have to drain savings to pay this off because they wi... read more
Review was kicked out 3 times , BUT I will send as many times as necessary!! TRUIST Bank are predators!!! I was charged 3 times for the same transaction a total of $106 completed ridiculous!!! Was charged for insufficient funds, charged again for doing a stop payment in an effort to avoid another penalty, and then another fee for account going into the negative. Basically charged twice for same thing and then charged for trying to avoid additional charges!!! Closed business account *** will never deal with them again! Had a ... read more
Business response:
Thank you for submitting your Truist review to the Better Business Bureau. Your candid feedback is appreciated. If you have a question or problem that you need us to resolve, please contact us directly at 844-4TRUIST *************). You can also find additional contact options available at Truist.com/contact. We appreciate your business and look forward to hearing directly from you.
Service Finance Company, LLC has a 1.7 star rating with 1,083 reviews.
Service Finance Company, LLC is open now. It will close tomorrow at 12:00 a.m.