Service Finance Company, LLC

Vera B 

on BBB

2 years ago

SFC is a loan shark business. I am going to have a lawyer on this case. Perhaps we can get a class action suit against this company. 

Ralph S 

on BBB

2 years ago

TERRIBLE CUSTOMER EXPERIENCE AND SUPPORT - BEWARE! Signed up for a promo to open a new checking and saving account - along with auto deposit. Could not access account after set up. Had to go into branch who opened a new account vs fixing the original account. That then disqualified me from the original promo. No customer support - said sorry and sent me on my way 

Dionis G 

on BBB

2 years ago

Worst customer ********************** experience ever. They keep putting my account on hold for no apparent reason. They are trying to play in a big pool with big banks when they should be in a small pool with little fish. when I called to find out why they keep putting my account on hold, they just basically say because they felt like it. There customer ********************** representatives are like talking to a computerized robot. There representatives are shrewd, unprofessional and basically read from a script. They have... read more

Ernesto G 

on BBB

2 years ago

I made a payment through bill pay through my bank and they keep calling and demanding my payment after I made it. My bank said they shouldve already recieve the payment and when I called they told me they havent !! These people steal all your money. Now theres a lien again my home because they want to steal peoples money 

Jose L 

on BBB

2 years ago

Not a good commercial business partner, held a deposited check that was deposited on the 9/1/2023. Reason noted as confidential reasons, check was cashed and received by truist on the 5th. I just opened a new business account and was not able to pay contractors for works done. Destroying my relationships with contractors, delaying payments for utilities and rent. Not to mention charged overdraft fees. While the bank held funds. New business owners should beware with Truist banking operations.I am told that nothing can be don... read more

Janice C 

on BBB

2 years ago

Re: Reporting a charge for services not rendered by a third party If I could, Id give ********************** zero (0) starsA claim for reversal of charges was submitted, and I received an immediate decline without any investigation or request for supporting documentation. I explained to a local branch manager that I did have documents to support my claim, but was told it was not necessary, and would be requested if needed. More recently, I revisited the branch manager who told me that I would need to take it up with the thir... read more

Kurt A 

on BBB

2 years ago

Worst customer ********************** I have ever experienced, even from a bank. I would give zero stars. I have a fraudulent charge showing up in my checking account. No option to email them, no option to chat, only contact is to call...on hold more than 20 minutes and then just disconnected. This has happened twice now. How am I supposed to deal with this? 

Camron L 

on BBB

2 years ago

Do not recommend they are not here to help you they charged me for an account they never gave me a debit card too then when I went to close it they couldnt because it was somehow locked even though they were still charging me 

Todd S 

on BBB

2 years ago

I have a business account with **********************. They somehow made a mistake and marked a 'check' that I deposited "invallid". I have been dealing with a local branch and everything was sent to their fraud department. I have proven that there was nothing wrong with my check I received from another company, but yet, truist Initially locked my account. I have a letter from the original check writer, saying the check should have cleared my account. I received a call from Truist, said they are looking into it. I gave them ... read more