Silver Legacy Resort & Casino

Business response:

We sincerely apologize for the music disrupting your sleep during your stay with us. We understand how frustrating it must have been to deal with loud music throughout the night, especially when you were trying to relax and get a good night's rest. We recognize that not being able to identify whether the music was coming from an adjacent room or from outside would have made the situation even more bothersome. Your feedback about this experience is valuable to us and helps us identify areas where we need to improve to ensure ... read more

Business response:

We are pleased to hear you loved everything, Michelle! Your kind words about our cleanliness and friendly staff mean so much to us. It's wonderful to know that you found our facility clean and well-maintained, as we take great pride in providing a spotless environment for our guests. We're equally thrilled that our staff made such a positive impression with their friendly and accommodating service. Knowing that you had an exceptional experience truly makes our day, and we appreciate you taking the time to share your feedback... read more

Business response:

Thanks for the exceptional review, Scot! Thrilled you enjoyed your room and amenities. 

Business response:

We are delighted to hear you found your stay wonderful! We appreciate your feedback about the bed comfort and will share this with our team for their consideration and review. Your comments regarding the location are also noted, and we're grateful that you took the time to share your experience with us. Thank you for choosing to stay with us and for providing this valuable feedback that helps us understand our guests' experiences better. 

Business response:

Thank you for taking the time to share your experience, Kevin! We're absolutely thrilled to hear that you found your stay exceptional. It's wonderful to know that you enjoyed the comfortable bed - we take great pride in ensuring our guests have a restful and relaxing experience. We're also delighted that you appreciated the great view, as we know how much that can enhance the overall experience. Your positive feedback truly means a lot to us, and we're so pleased that we were able to provide you with such a memorable visit.