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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good
Good
Exceptional Lack of bars open on Sunday and waitresses not offering drinks when gambling. Hard to get a drink Great hotel
Business response:
We are delighted to hear you found our hotel great and that you had an exceptional experience overall! We truly appreciate you taking the time to share your feedback with us. We understand your concerns about Sunday bar availability and the lack of waitresses offering drinks when gambling, as we know how important it is to have convenient drink service while you're enjoying our gaming floor. Your feedback regarding the limited bar hours on Sundays and the drink service experience is valuable to us, and we want to ensure that... read more
Very Good How long we had to wait for the elevator. It took like 20 minutes because the hotel was so packed! Good rooms. Clean and hotel is big. Lots of things to do.
Business response:
Thank you for your review! We understand the elevator wait was frustrating, especially when you had to wait for 20 minutes due to how packed the hotel was during your stay. We truly appreciate your patience during that busy period. We're delighted you enjoyed our clean rooms and found them to be good quality. It's wonderful to hear that you appreciated the size of our hotel and discovered lots of things to do during your visit. Your feedback about both the challenges and positive aspects of your experience helps us understan... read more
Exceptional
Clean and consistent Waiting ten minutes just for an elevator Everything
Business response:
We are delighted to hear you found us clean and consistent! Your feedback about our cleanliness standards and consistency means a great deal to us. We sincerely apologize for the elevator wait time of ten minutes that you experienced during your visit. We understand how frustrating waiting can be, especially when you're looking forward to enjoying your time with us. We appreciate you taking the time to share both the positive aspects of your experience and the area where we fell short of your expectations.
Wonderful
Convenient, clean, and nicely located Staff mixed as far as friendliness goes. Maybe some were unhappy about working on holidays. Walking distance from Amtrak Station! Lots to explore without leaving to go outside. Silver Legacy, Circus circus, and El dorado are all connected.
Business response:
We are delighted to hear you found us convenient, clean, and nicely located! We appreciate your feedback about staff friendliness and will share this with our team. It's wonderful that you were able to take advantage of our walking distance location from the Amtrak Station, making your visit so accessible. We're glad you enjoyed exploring all the connected properties including Silver Legacy, Circus Circus, and El Dorado without having to step outside. Thank you for taking the time to share your experience with us.
Very Good
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 42,166 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.