This profile has been claimed by the business owner or representative.
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I’ll be back That bell desk could not help me with my bags because I was parked on 3rd floor Rooms were nice
Business response:
Thank you for sharing your feedback, Lynn! We sincerely apologize that the bell desk couldn't assist you with your bags due to your parking location on the 3rd floor. We understand how inconvenient that must have been for you during your stay. We're absolutely thrilled to hear that you enjoyed the rooms and found them to be nice. It's wonderful to know that despite the challenge with the baggage assistance, you had a positive experience overall and are planning to return. We truly appreciate your understanding and look forwa... read more
Exceptional Nothing Price
Business response:
We're privileged to have received your exceptional review. Thank you for sharing your experience with us. Your feedback means a great deal to us and helps us understand that we're meeting our guests' expectations. We truly appreciate you taking the time to share your thoughts about your visit, and we're delighted that you had such a positive experience with us.
Good
But over all it was a good stat My room the house keeper left their disposable gloves on the sink and the trash bags were left there too The front desks and the staff in the casino are professional and very kind
Business response:
Thank you for your feedback! We're delighted to hear you found our front desk and casino staff professional and kind. We sincerely apologize for the housekeeping issues with the gloves and trash bags left in your room - this doesn't meet our standards. We'll address this with our housekeeping team immediately. We appreciate you bringing this to our attention and are glad you had a good stay overall.
Loved it! Clean Great
Wonderful
Returning Soon The Valet Parking was convenient! We were centrally located - a plus!
Business response:
Thank you for your review. We genuinely admire your positive feedback on the Valet Parking and central location. We look forward to welcoming you back soon!
Wonderful
Upgraded rooms. Had an incredible suit for a great value Parking Great location. Room had an excellent view
Business response:
We greatly appreciate your positive feedback on the upgraded rooms and excellent view. Thank you for sharing your experience with us.
Silver Legacy Resort & Casino has a 3.9 star rating with 41,847 reviews.
Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.