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Southland Sod Farms
About this business
When our family founded Southland Sod Farms, we pledged to take whatever extra steps were necessary to cultivate the healthiest, most beautiful sod ever available in Southern California. We’ve been in the sod business for over 40 years now, and even after our initial success, the Gramckow family promise continues to innovate and improve.
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I had to write this review about the exceptional customer service I got from Renato, the field rep, from Southland Sod. It’s so rare these days for a company to care about their customers and their product. We put Marathon II sod in several years ago and for the fist time we had some areas that were looking sparse. I called Southland and they put me directly in touch with their seed and sod specialist who comes to your home to assess your lawn! Wow. We never knew Southland offered this service. Renato knows his stuff... read more
Business response:
Karen, we are so glad you called us after 2 years of installing your Marathon II. Most of the time we can troubleshoot over the phone. Sometimes our field reps need to take a look at the problem firsthand to get better details. We truly want our customers to love their lawns. You're right, Marathon is hearty. green-all-year variety, that requires minimal care (fert & water). All of us here at the farm appreciate your continual support.
They are great during and, I think even more importantly, after the sale. Definitely go above and beyond to make sure their customers are satisfied. We had a patch that was getting discolored. They got us what we needed pretty the next day. Rinato was very helpful. Appreciate the customer service!
Business response:
Bobby, really appreciate the feedback! We are a family business built on values of integrity, hard work, and doing our best. For over 45 years we strive to grow the best sod~ Marathon Sod. Most of our customers expect the best sod and keep in touch because of our great people. We make it easy to get a-lawn ;) If we can be of further help, do not hesitate to go reach out.
Great customer service, excellent staff and great quality product. Thank you, Steve
Business response:
Glad to be of service. Thank you for noticing our efforts.
Renato, Southland's seed specialist, helped me through every step in the process of over-seeding my lawn. He was available every time I called with a question. He even came to my property to check my lawn's progress. He is definitely a great asset to Southland Sod Farms. Thank you, Renato!
Business response:
We appreciate the feedback Donna. Glad to hear Renato was able to assist with seeding your lawn. Marathon seed was carefully selected from cultivars that performed the best in Southern California. For over 45 years, Marathon has proven to be SoCal's favorite seed. Don't hesitate to reach out, we are all happy to help.
Norm was very knowledgeable and helpful and guided throughout the repair of our lawn and continued to check in after everything was complete.
Renato is extraordinarily knowledgeable about lawns including irrigation, lighting and seed types. He is super nice and very patient in answering my questions and explaining to me how to take the best care of my lawn. Renato's level of expertise is far beyond what I get in my local garden center. From now on, I will call him Dr. Renato!
I called Southland’s 800 number regarding my lawn’s turf as I had a few questions and they transferred me to Renato. Renato was AMAZING! I told him that my time was pretty tight and I needed advice on my Marathon seeding. He came to my place same day and took a look. He was very communicative and arrived on time. He answered all my questions and told me to contact him if I had anymore questions. He went above and beyond with his advice. I have never received better customer service from a company. Based on the customer serv... read more
I would like to give a big shout out to Renato at Southland SOD for the excellent service he provided me this week. I had an issue with the SOD at my house and he came out and did an analysis of the problem. He made a recommendation that I am now implementing to solve the problem. Renato was very responsive, available and friendly, not something you find very often today. If you are in need of assistance I highly recommend that you reach out to Renato.
Business response:
Scott very much appreciate your feedback. We love to hear how we uphold our promise of providing the best product with outstanding customer service. Reach out anytime if you should need our help. Our staff truly love to help.
The marathon grass is beautiful. One minute my backyard is dirt and a few hours later it’s the Garden of Eden. Even my Gardner and his helpers were impressed at the quality of the grass and how lush and healthy it is. But just as important was the customer service. Norm Lopez is a gem. His knowledge, care and kindness makes the process easy and comfortable. I call him my personal “grass guy”. And Amber at the desk makes the experience of ordering and delivery thorough and complete. She really takes her time in maki... read more
Business response:
Eileen, we really appreciate the feedback. Glad to hear you are "Grassified". Thanks for acknowledging and appreciating Marathon Sod. We work very hard to provide our customers with the best sod. I have to admit, after 45 years of service in Southern California, genuine gratitude never gets old. Happy Thanksgiving! From our family to yours.
Frequently asked questions about Southland Sod Farms
How is Southland Sod Farms rated?
Southland Sod Farms has a 5 star rating with 201 reviews.
When is Southland Sod Farms open?
Southland Sod Farms is closed now. It will open at 7:00 a.m.