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Southland Sod Farms
About this business
When our family founded Southland Sod Farms, we pledged to take whatever extra steps were necessary to cultivate the healthiest, most beautiful sod ever available in Southern California. We’ve been in the sod business for over 40 years now, and even after our initial success, the Gramckow family promise continues to innovate and improve.
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
A few months ago, we ordered St Augustine sod. It was lush and green and super healthy. After laying it I realized I hadn’t put the fertilizer down 1st, so I sprinkled it on top. Then I watered it 3 times a day and it was soggy wet. Pretty soon it was a brown mat of dead grass. We called and said we messed up and killed it and asked what we did wrong. The very nice lady reassured us that they would take care of us. John Domeneci came out and gave us advice on how to care for it. He was great. He recommended that we ... read more
Business response:
Bob, thank you for the feedback! We've been doing this for over 45 years and our top priority is to make sure your lawn looks great. We love our sod but are really motivated to see it flourish throughout Southern California. You're correct, we will troubleshoot the primary conditions that may have caused the installation to fail and will honor our replacement guarantee once we figure out and correct what went wrong. Thanks for supporting small businesses.
We are having issues with our Marathon II sod. I called Southland Sod for help and our area representative came to our house a few hours later to review how we are taking care of the grass. John provided recommendations for fertilizing, irrigation and insect control. We were impressed with John’s same day visit and how knowledgeable he is! Thanks!
Business response:
Thanks for letting us about your experience with John. Our in-house sod support specialists have over 35 years of experience dealing sod related issues. Glad to help! Don't hesitate to reach out in the future. You can visit us at www.sod.com or 800.532.3489.
Renato was great! He came to see our lawn twice and would have come more if necessary. With his assistance, he helped us turn a sad looking lawn into one that was luscious and green. Renato explained to us exactly how much water the sod needed, when to fertilize, and the best way to mow the lawn. Thank-you ,Renato, for showing such concern about our lawn! Jill and John Ricci
Business response:
Really appreciate the review Jill. Southland Sod Farms, exclusive growers of Marathon Sod, has been loving lawns for over 45 years. Our family takes pride in the sod we deliver and we want to make sure it keeps looking great for many years. We'll do our best to help keep your lawn looking its best! Call us anytime or visit www.sod.com for other helpful tips.
I called Southland Sod Farms and they provided me with a local Reps contact info. I called the Rep, John and right off the bat he was extremely nice and wanted to help. After I explained our lawn situation he offered to come by our house same day to take a look. He said he’d be here in 30 minutes and 30 minutes later he was here, on time which my husband and I loved! He was incredibly nice and was eager to help us. John came in and looked at our lawn (front and back) and offered his advice and direction which was much needed... read more
Business response:
Thank you for taking the time to provide feedback. Southland Sod Farms provides post and pre-sale support. We want you to love your lawn; and will do our very best to assist in keeping your lawn looking its best. Feel free to reach out anytime! www.sod.com 1.800.532.3489
Think about In-N-Out and then think about McDonald’s. Southland Farms is like In-N-Out and Marathon 2 is their Double-Double. Mouth-watering, fresh, high quality every time. The customer service at Southland Farms is beyond exceptional. Renato at Southland Farms is responsive, informative, and not only did HE call me just to see how the installation went, but he even stopped by my house to look at my newly installed sod!! Can you believe that?! Their product and service is unmatched and a cut-above the rest. Getting b... read more
Business response:
Really appreciate the feedback, Jacob! You've made me a bit hungry:) You're right we are a family-run business with roots in Southern California for over 45 years. We truly want you to enjoy and love your lawn. We'll be here growing for you. Feel free to reach out anytime, we will do our best to keep your lawn looking great.
From the first moment that I spoke with Mr. Juan Prado until the last moment I spoke with Renato (apologies, I don't recall last name), I couldn't have been more satisfied with Southland Sod Farm's (SSF) Customer Service. Mr. Prado attempted to trouble shoot my issues with SSF's grass seed. He requested Mr. Renato to communicate with me which he did quickly. Mr. Renato personally saw to it that my problems were corrected. Mr. Renato advised me of initial grass care, and future care. Mr. Renato also kept to the scheduled... read more
Business response:
Lorna, very much appreciate the time you took to let us know how our team is doing. We strive to provide you with the best of care. Southland Sod Farms is here for you before and after the purchase of your next lawn. Thank you for all your support in keeping California looking great. Keep making those wonderful memories on cool green Marathon sod.
Renato was extremely helpful and provided information to help is with our new lawn. Thank you to Renato and Southland Farms for providing excellent customer service.
John was extremely helpful, pleasant, and professional. He diagnosed our issue with the sod immediately. It was a pleasure to work with him. Thank you, John, for your help and experience.
I called Southland farms to ask A few questions about my lawn. They connected me with Renalto their specialist who promptly returned my call. I explained what was going on with my lawn and he offered to come by and take a look. He arrived promptly and was very professional. He knew exactly what was going on with my lawns. Thanks to his expertise I now have beautiful green lawn growing in my yard. Southland farms gets a five star! Renalto knows his law!!b
Business response:
Michele, really appreciate your feedback and support. There are many benefits to keeping your lawn healthy. I think you may enjoy this. https://www.instagram.com/p/CdyLHh3rTd1/?igshid=YmMyMTA2M2Y=
Frequently asked questions about Southland Sod Farms
How is Southland Sod Farms rated?
Southland Sod Farms has a 5 star rating with 205 reviews.
When is Southland Sod Farms open?
Southland Sod Farms is closed now. It will open tomorrow at 7:00 a.m.