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400 N US Hwy 17 92, Longwood, FL, 32750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
If you want to know what it feels like to be robbed, you sho Update: (8/25/2017) As you can see below, Mr. Williams asked that I send him my contact information so that he may reach out. I sent him an email the next day and still have not heard back. When you show interest in a purchase, you hear from them constantly. When you have an issue, radio silence. I rely on ratings often so wanted to take the time to write about my experience at Cory Fairbanks Mazda. While I have owned two Mazda vehicles that I love, I would not ret... read more
Business response:
Hello, We are sorry to hear about your frustrations regarding the value of your vehicle and would like to speak to you more about the situation. Please send me an email with your contact information so that I can reach out directly. I look forward to speaking with you. Best, Mike Williams General Manager mwilliams@bigmazda.com
Stay away from this dealership Stay away from this dealership!!! Zack is the sales manager and Issa was the sales person. I was there from 10 until 8pm trying to make a deal that it should not have taken that long. I feel I was tricked and lied and the proof is that They never honor the true car and app information and played with the interest rate. It was not until I got home that I discover that Classic Mazda could have offered a better deal without the constant negotiation. So disappointed with the experience!!!
very aggravated frustrated Recently, starting 12/13/16, I experience the worst auto service experience of my 43 years of auto ownership. after having almost $1,000 of repairs done for an issue of concern, only to get it home and experience the same problem. When I returned for the service correction, I was given an additional quote of over $200 more dollars and assured that my Mazda auto would be ready the next day. I did not get my car back the next day nor was I even communicated with until 3 days later. In fact it was a w... read more
Typical car dealer I went in to shop for a cx9. After the sale man ran in and out with offers, i told them the number i wanted for the car, trade-in, financing amount, they came $3500 short (with lot of typical car saleman talk). I decided to leave, manager ran over to make a new offer. This time, it was $2800 short. I ran home and figured out that they pull my credit, without my purchase. The saleman told me that just fill the paper work for faster processing should we make a deal and confirmed that they won't pull credit b... read more
Over promise, under deliver Very dissatisfied with my experience this weekend. Talked to Scott. Offered a deal that was to good to be true. Drove well out of my way to Longwood to find that the vehicle we discussed was sold... I get it... it happens. But at least tell me before I drive 45 minutes out of my way that the car with 17 miles was sold and you were going to try to sell me a car with almost 200. That you thought I would just like the pinstripe that was added (poorly at that) and tint that I honestly didn't want... a... read more
Once $$$ has been exchanged, customer service dropped The sales staff was very persistent about getting us to the dealership to see the car we were inquiring about, a pre-owned Mazda CX-9. The sale went smoothly and we were given one key to the car. We asked about a second key and the salesman said he would look into it and call us the following day. It has been three days with no call, no e-mail's, etc.... It seems as though once the sale was completed, customer service became less of a priority.
Finance What a great experience looking for a car with my salesmen.. Then I went tru and did the loan and not happy with all the stuff I don't ask for. Will not go back.
Disappointing low brow response I ended up purchasing a vehicle from another dealer because they didn't have the color and option package that I was looking for. I was nice enough to tell him where I bought it from when he asked. This was the e-mailed response "Sorry you had to pay more elsewhere." Seriously? Nope, won't be servicing my vehicle.
No idea of customer service All they want to do is charge you for any little thing they can find. Even if you still have original parts fitted at manufacture if you are out of warranty you are out of luck. They don't listen the their customers and don't stand behind their products. The Mazda 3 has loud road noise, eats tires like no other vehicle I have ever owned. This was first Mazda and it will be my last. Oh, and be warned, they push, push, push you to give them a great review and harrass you on the phone and by email.
Sport Mazda North has a 4.8 star rating with 10,424 reviews.
Sport Mazda North is closed now. It will open at 9:00 a.m.