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Sport Mazda North
- Car Dealers
- Longwood, FL
About this business
Location details
400 N US Hwy 17 92, Longwood, FL, 32750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
At least I got my car Overall I didn’t have a good experience with the dealership. I paid almost 13 thousand dollars for a car they said it would be 8 and it didn’t even come with floor mats. A day after getting the car it stalled and had to be towed... I was told by the sales man who sold me the car that he’d have everything ready for my loaner when I got there, when I got to the dealership the loaner dept had no idea what I was talking about and the actual sales man never came back out “he was with a customer”. About a wee... read more
Disrespectful Finance Manager This was the worst customer service experience I have EVER received ! If I could give 0 stars I would ! Totally Disrespectful to me and my dad. Rude Behavior. Mr. Willi Rodriguez is the worse person working and representing your company.
Business response:
Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We hope you are willing to give us another chance. Please reach out to us at (407) 734-2953 so we can work towards a resolution.
Horrible experience with poor effort to make things right! First off they will continue to call and hound you to come in to buy a new car after about a year of purchasing a car. Even when you say not interested. On one occasion I decided to see what they can do for me due to being told they, key word they, would pay off my old car. This is essentially bait and switch because they will have your original car loan added into the new one so your payments are higher. I was duped and had my credit ran after telling the employee D... read more
Business response:
We are sorry to learn that your experience here at Cory Fairbanks Mazda did not live up to your expectations. We would like an opportunity to try to make this up to you and turn your sales experience around. If you are willing, please reach out to us at (407) 734-2953 so we can work towards a resolution.
We went somewhere else The salesman was very accommodating during the test drive and polite but the offer wasn’t great. We were looking for them to budge even slightly on cost but they weren’t negotiating so we left and decided to try our luck at another dealership. Happy we did.
Business response:
Mcs6618, We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. We hope to see you again in the future.
Heard Good Things -- I Had a Different Experience :-( My experience: Polite in person, but dismissive online. Started contact online, text messages were impersonal and curt. No personality at all, no courtesy or attempt at building rapport. Drove out to get my car appraised and they brought a sad offer about 20-25% lower than their competitors. (Clarification, I'm not upset they are trying to making money -- it's a business. It's how they treat you when they realize they aren't making money from you that matters.) They were ... read more
Walked out. I had many conversations with a sales associate and let him know I was ready to buy. Told him exactly what I wanted and that I had a couple of quotes already. He said he'd beat it by at least $500 - $800. We had our pre-approval with us and the other quote and went to the dealership. I specifically asked if he had the car we wanted, before we went in and he confirmed. He took us for a ride in a Mazda6 with upgrades and a more expensive color. We told him what we would spend and he tried to convince us to take thi... read more
Bait and Switch Games I thought long and hard about posting this because I have bought one car from them a year ago, and the service crew has been great so far. However, the last time I came to the dealership fully prepared with all my numbers, so there wasn’t much room for them to wiggle out, although they tried. This time, they reached out to me with the following promotion: “LUCKY 22 I intend to make this short and to the point. We need to sell 22 new cars between now and the end of business Monday, July 2nd. We have had ... read more
Won’t recommend servicing at this location Came in for my first servicing appointment today. On my way back home I noticed my car sounded strange. When I get home I open the hood to find out that the air filter wasn’t properly installed. Thought that would be a simple task for a technician but I guess not. Unfortunately I will not come back to this location.
Can't review when they won't give you the time of day. I spent a half hour in the dealership. 15 minutes in the parking lot, checking out a truck. I opened doors, popped the hood, tailgate and adjusted the seat. If I had the key I could have driven off without anyone the wiser. I was ready to drop the 32,000 on my dream truck! Saleman in the lot ignored me. I went inside the dealership and the receptionist never looked up from her cell where I watched her posting and scrolling on facebook. No salesperson approached me, the g... read more
Business response:
Cory, we're disappointed to hear that you didn't receive the attention you deserve. We want to make sure that our guests always receive the highest level of service. We would appreciate a chance to make it up to you; please contact me so I can help. Best, Mike Williams General Manager mwilliams@bigmazda.com
Frequently asked questions about Sport Mazda North
How is Sport Mazda North rated?
Sport Mazda North has a 4.8 star rating with 10,424 reviews.
When is Sport Mazda North open?
Sport Mazda North is closed now. It will open at 9:00 a.m.