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Square Grill Brasserie Restaurant & Piano Bar Bath
- British
- Bath
About this business
Location details
11-12 Abbey Churchyard, Bath, BA1 1LY, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 11:00 p.m. | |
| Tue | 8:30 a.m. to 11:00 p.m. | |
| Wed | 8:30 a.m. to 11:00 p.m. | |
| Thu | 8:30 a.m. to 11:00 p.m. | |
| Fri | 8:30 a.m. to Midnight | |
| Sat | 8:30 a.m. to Midnight | |
| Sun | 8:30 a.m. to 10:30 p.m. |
I was very disappointed with my meal here. The pea and asparagus risotto was tasteless with raw onion - it was as if raw veg had been added to warm rice. The duck salad was mainly leaves. The waiter service was fine until we made it clear we wouldn’t be having a dessert or drink and thrn they we just couldn’t get their attention. The piano player played wallpaper background music .. you could have heard in a supermarket aisle. There are loads of cheaper and nicer places nearby.
Business response:
Hi Gittel, Thank you for taking the time to bring your experience to our attention. Here at Square Grill Bath we pride ourselves on serving great food matched by service too and I am sorry we let you and your guests down on this occasion. I have passed your feedback to the pianist and the restaurant team too. We would be grateful if you can contact us directly at info@squaregrillbath.co.uk so we are able to follow up on your poor experience. Kind regards The Owners
Food was very nice but staff members sweeping up Round are table while we was eating was not good Also the toilets where very poor standard not clean
Business response:
Thank you for taking the time to bring your experience to our attention. Here at Square Grill Bath we pride ourselves on serving great food matched by service too and I am sorry we let you and your guests down on this occasion. We would be grateful if you can contact us directly at info@squaregrillbath.co.uk so we are able to follow up on your poor experience. We look forward to hearing from you. Kind regards The Owners
After seeing wonderful reviews for this restaurant I was excited to go, however I have to say I was disappointed. The steak went cold quite quickly and the waiters weren’t very welcoming. I was also promised being moved by the heaters however, I wasn’t even when a space became free. Wouldn’t go again.
Business response:
Hi Carrie, Thank you for your feedback and bringing this to my attention. I am very disappointed to read of your experience. As a family business we pride ourselves on serving great food matched by service too and I can only apologise for letting you down. I would be grateful if you can contact me directly on info@squaregrillbath.co.uk so I am able to follow up on your experience. I look forward to hearing from you. Kind regards Florian
The waiter forgot our drinks and also my daughter’s starter. Then when we asked about it they said that they had run out. They served diagonally accross the table which is not correct waiter serving etiquette and overall the experience was disappointing.
Business response:
Hi DavidT, Thank you for your feedback and bringing this to my attention. I am very disappointed to read of your experience. As a family business we pride ourselves on serving great food matched by service too and I can only apologise for letting you and your family down. I would be grateful if you can contact me directly on info@squaregrillbath.co.uk so I am able to follow up on your experience. I look forward to hearing from you. Kind regards Florian
Made a booking in advance, they didn’t take my name, just took me to a table. On the menu lack of understanding about dairy allergy staff unable to know what was in food when asked and had to go to the kitchen on note then one occasion, appeared to be waiting staff friend arrived and stood around them more then dealing with customers, heard waiting staff talking about my allergy felt very uncomfortable after this point.
Business response:
Hi @ Anonymous, Thank you for taking the time to bring your experience to our attention. I would be grateful if you can contact us directly at info@squaregrillbath.co.uk so I am able to follow up on this poor experience and address those issues with the concerned team members. I look forward to hearing from you. Kind regards Florian
Expected so much more from here. Food was subpar. Ambience was subpar. Drinks was subpar. Service was subpar. Very disappointed and won’t be eating here again
Party of 6 placed right next to rear entrance door, freezing every time door opened. Asked to be moved but fully booked. Took over 30 min to be offered any drinks or menus. Food took a very long time to come. The biggest problem was the noise level, we could not talk to our each other,, had to shout all night. Very disappointing.
Business response:
Dear NigelA Thank you for your feedback. We would like to discuss your experience with you, however, we have been unable to find your details on the reservation system. May we please ask you to get in touch with us at info@squaregrillbath.co.uk and provide your contact details so we are able to follow up on your experience. Kind regards
We sat down and within 40 mins we went through 3 courses, prawn table tasters consisted of 3 small battered butterfly prawns all in all waiters/ess were good mannered and attentive but service was rushed and no one acknowledged our departure. We did visit on a bank holiday weekend but expected better.
Underwhelming. No piano player, drafty room, 1 tiger prawn in the risotto, limited veggie options. Overpriced and underdelivered.
Frequently asked questions about Square Grill Brasserie Restaurant & Piano Bar Bath
How is Square Grill Brasserie Restaurant & Piano Bar Bath rated?
Square Grill Brasserie Restaurant & Piano Bar Bath has a 4.5 star rating with 2,319 reviews.
When is Square Grill Brasserie Restaurant & Piano Bar Bath open?
Square Grill Brasserie Restaurant & Piano Bar Bath is open now. It will close tomorrow at 12:00 a.m.