Square Grill Brasserie Restaurant & Piano Bar Bath

4.5

British
Bath

About this business

Restaurants British

Location details

11-12 Abbey Churchyard, Bath, BA1 1LY, United Kingdom

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Weekday	Schedule	Status
Mon	8:30 a.m. to 11:00 p.m.
Tue	8:30 a.m. to 11:00 p.m.
Wed	8:30 a.m. to 11:00 p.m.
Thu	8:30 a.m. to 11:00 p.m.
Fri	8:30 a.m. to Midnight
Sat	8:30 a.m. to Midnight
Sun	8:30 a.m. to 10:30 p.m.

4.52,488 reviews

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ed1965

a year ago

Just left the square - didn’t see a piano just heard piped sporadic music coming through the speakers. The food was OK but when I asked whether the ribeye came with potatoes I was advised “ no not really”. The wine which we ordered only came after the starters arrived. It was our wedding anniversary and we got a very small piece of chocolate brownie cut in to triangles given to us even before they asked whether we wanted a dessert. On the whole not an enjoyable anniversary meal and I wouldn’t recommend it to anyone.

Business response:

Dear ed1965 Thank you for sharing your experience with us. I’m sorry to hear that your anniversary meal didn’t live up to expectations. We understand how important these occasions are, and it’s disappointing to know we missed the mark. The small chocolate brownie was a well-intended but misguided attempt to celebrate your anniversary, and I apologise if it felt underwhelming. Your comments regarding the timing of the wine, dessert, and overall dining experience have been noted, and we’ll be addressing these with the team. If... read more

Anonymous

2 years ago

First time we’ve been to this restaurant.we were shown upstairs to a large room. We were a Party of 4 adults. Food was good but in particular the beetroot/ pear starter was not very good value. Looked pretty but some diced beetroot mini salad and 2 small pieces of pear really did not warrant the cost. Whilst the calamari had more pieces than any calamari starter I’ve ever seen! I thought generally the starters were all quite expensive with many being £14 each. The mains were all enjoyed. Husband had chicken skewers which he ... read more

Business response:

Hello, Thank you for sharing your feedback. We're pleased you enjoyed the main courses. Your feedback regarding your starter will be passed on to our kitchen team as we want to ensure a balance of quality, presentation, and value. We understand your concerns regarding the prices for bottles of wine. We try to cater to a range of budgets as our wine list starts from £28 per bottle. We are sorry if you missed these. We will take on your feedback regarding service. We have developed a reputation for providing outstanding servic... read more

PeterH

2 years ago

Sadly this time the food and service was below thr normal high standard. Ask for certain removed from the food. This was not followed and led to an unpleasant eating experience

VanessaB

2 years ago

Misleading and disappointing. I booked as thought with the piano and nice seating there would be a good atmosphere for Xmas, but we were put in a boring room upstairs with only the voice of the pianist on a loud speaker. You couldn’t hear the piano so it was just loud and off putting. We raised with the staff why we couldn’t hear the piano but he just pointed to the speaker. I’d understand if we were a late booking or large group but I booked in Oct for 6 people. The lack of ambience Spoiled our evening.

Business response:

Hi Vanessa B, Thank you for taking the time to bring your experience to our attention. Here at Square Grill Bath we pride ourselves on serving great food matched by service too and I am sorry we let you and your guests down on this occasion. We would be grateful if you can contact us directly at info@squaregrillbath.co.uk so we are able to follow up on your poor experience. We look forward to hearing from you. Kind regards The Owners

MadeleineT

2 years ago

I had researched and the reviews were good leading me to have high expectations. Location great, nice and central but we sat upstairs which had no vibe at all. There was no piano! I chose the chicken roast. Meat was lovely and soft but the roast potatoes were huge and undercooked. Hardly any vegetables and about a tablespoon of gravy. Very disappointing indeed. It was my friends birthday which I had indicated on the booking but we received no special attention. The main thing you want when you go out to eat is a good meal so... read more

LucyW

2 years ago

Table of 4, food was not good overall and the manager blamed the fact it was busy. One meal was replaced but just as terrible. It was taken off the bill but we would not return again.

Business response:

Hi @LucyW, Thank you for taking the time to bring your experience to our attention. Here at Square Grill Bath we pride ourselves on serving great food matched by service too and I am sorry we let you and your guests down on this occasion. We would be grateful if you can contact us directly at info@squaregrillbath.co.uk so we are able to follow up on your poor experience. We look forward to hearing from you. Kind regards The Owners

Carlw

2 years ago

Service was great, food and ambience was very average

Business response:

Hi @Carlw, Thank you for taking the time to bring your experience to our attention. Here at Square Grill Bath we pride ourselves on serving great food matched by service too and I am sorry we let you and your guests down on this occasion. We would be grateful if you can contact us directly at info@squaregrillbath.co.uk so we are able to follow up on your poor experience. We look forward to hearing from you. Kind regards The Owners

MeganE

2 years ago

Staff was rude, manager had to keep helping resolve ou r issues food great but it recked our experience

Business response:

Hi @MeganE, Thank you for taking the time to bring your experience to our attention. Here at Square Grill Bath we pride ourselves on serving great food matched by service too and I am sorry we let you and your guests down on this occasion. We would be grateful if you can contact us directly at info@squaregrillbath.co.uk so we are able to follow up on your poor experience. We look forward to hearing from you. Kind regards The Owners

JacquelineR

2 years ago

We had booked a table for two but we're placed on a table next to the door. I sat indoors with a blanket on my legs for the meal. I would have thought that they would have tried to offer us another table but that was not the case. Food ok.