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Square Grill Brasserie Restaurant & Piano Bar Bath
- British
- Bath
About this business
Location details
11-12 Abbey Churchyard, Bath, BA1 1LY, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 11:00 p.m. | |
| Tue | 8:30 a.m. to 11:00 p.m. | |
| Wed | 8:30 a.m. to 11:00 p.m. | |
| Thu | 8:30 a.m. to 11:00 p.m. | |
| Fri | 8:30 a.m. to Midnight | |
| Sat | 8:30 a.m. to Midnight | |
| Sun | 8:30 a.m. to 10:30 p.m. |
Service very slow Three times we asked for water Kept waiting for awhile for drinks Some of our party went outside for a bit when they came back where challenged as to if they had booked a table when they said they already had a table they where followed to our table as if not believed . They felt uncomfortable and and made to feel like second rate guests not a pleasant feeling for all of us . One of the waitresses seemed to condescending . Food was amazing .
Business response:
Thank you for sharing your feedback, Beverley. We're glad to hear you enjoyed the food, but we're truly sorry to hear about the issues you encountered with service. We understand how important it is to feel valued and comfortable, and we sincerely apologise for any discomfort caused. Your comments regarding the service have been noted and will be addressed with the team to ensure a better experience in the future. We hope you'll consider giving us another opportunity to provide the exceptional experience we strive for.
Greedy management. Filling tables inside and out and the kitchen couldn’t cope. Waited over an hour and 10 minutes for food. Had to leave for a concert without finishing food and drinks and sending back side orders. Nice waitress and food of the little we had.
Business response:
Hi Dene Thank you for your review and I am sorry to hear of your experience. I am very keen to speak to you directly and follow up on the experience and give us the opportunity to rectify .
Expected live music with either piano or singer, nothing provided..
Business response:
Hi @Corrina, Thank you for your review. I am sorry to hear that you expected live music at 14:30 yesterday. Our performances are only in the evening from 7pm. The performances are to enhance the guest experience during the evening. Unfortunately is not viable to have music during the day time too. We hope you enjoyed the food and the service which is our primary offering. Our live performances are provided complimentary at no additional cost . We hope we can welcome you soon. Please visit our website for performances time ta... read more
Nice venue, the food was reasonably good for most of our group of three. Mine however was a little disappointing. The pasta was hard and there were more mussel shells than actual mussels. Not sure if the waiter understood our humour but he seemed a nice guy. Will we go back, difficult to say. Might be a good location to sit outside on the terrace in the summer so possibly.
Lovely brasserie atmosphere with welcoming and friendly staff. Great location in Bath. Food was average, could have been a little warmer.
Business response:
Thank you for sharing your experience, Ian. We're glad you enjoyed the atmosphere, staff, and location. We'll pass on your feedback about the food temperature to ensure we improve. Hope to see you again!
The restaurant looked very stylish so we were excited (8 for brunch on a girls weekend) Waiter was very average if you asked him anything he had to ask his manager food arrived to quickly obviously pre prepared and was cold my muffin was burnt black and had to be replaced Added 12 1/2 service to the bill which for a poorly cooked breakfast we reduced
The service was excellent, the food was a little disappointing.
After having visited this restaurant last year and having a great experience, it is a shame this year was not up to the same standards. Food was great, atmosphere was enjoyable, service was however was not up to standard. Throughout the meal, he was condescending, drinks were sat empty on the table and finally when thanked for the meal with eye contract made- completely blanked and subsequently would not return.
Table not ready on time. Then given a vast wide table for only 5 of us which did not work for smaller group. The pianist was amazing but we had a speaker above us which was so loud we couldn’t hear each other and had to ask to lower several times. Starters were nice. Main Food arrived but had obviously been sitting a while when brought out as pasta gone stodgy - had to send back 2 dishes (should really have sent back all 5)(which they rectified but was disappointing for the price) there was a private event on which May have ... read more
Frequently asked questions about Square Grill Brasserie Restaurant & Piano Bar Bath
How is Square Grill Brasserie Restaurant & Piano Bar Bath rated?
Square Grill Brasserie Restaurant & Piano Bar Bath has a 4.6 star rating with 2,673 reviews.
When is Square Grill Brasserie Restaurant & Piano Bar Bath open?
Square Grill Brasserie Restaurant & Piano Bar Bath is open now. It will close at 11:00 p.m.