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Square Grill Brasserie Restaurant & Piano Bar Bath
- British
- Bath
About this business
Location details
11-12 Abbey Churchyard, Bath, BA1 1LY, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 11:00 p.m. | |
| Tue | 8:30 a.m. to 11:00 p.m. | |
| Wed | 8:30 a.m. to 11:00 p.m. | |
| Thu | 8:30 a.m. to 11:00 p.m. | |
| Fri | 8:30 a.m. to Midnight | |
| Sat | 8:30 a.m. to Midnight | |
| Sun | 8:30 a.m. to 10:30 p.m. |
Expected so much more from here. Food was subpar. Ambience was subpar. Drinks was subpar. Service was subpar. Very disappointed and won’t be eating here again
Party of 6 placed right next to rear entrance door, freezing every time door opened. Asked to be moved but fully booked. Took over 30 min to be offered any drinks or menus. Food took a very long time to come. The biggest problem was the noise level, we could not talk to our each other,, had to shout all night. Very disappointing.
Business response:
Dear NigelA Thank you for your feedback. We would like to discuss your experience with you, however, we have been unable to find your details on the reservation system. May we please ask you to get in touch with us at info@squaregrillbath.co.uk and provide your contact details so we are able to follow up on your experience. Kind regards
We sat down and within 40 mins we went through 3 courses, prawn table tasters consisted of 3 small battered butterfly prawns all in all waiters/ess were good mannered and attentive but service was rushed and no one acknowledged our departure. We did visit on a bank holiday weekend but expected better.
Underwhelming. No piano player, drafty room, 1 tiger prawn in the risotto, limited veggie options. Overpriced and underdelivered.
Attended after a spa day with my friend. Food and drinks were lovely. I've never had such a nice virgin cocktail! Staff were very nice and attentive. The decor was lovely and it felt a lot more formal than I was expecting. There were however a few down points that outweighed our overall experience. When we arrived, we said we had a booking but they didn't take my name and just told us to choose where to sit. My friend ordered a roast dinner and was told there was no roast dinners available, only to witness one come out half ... read more
Business response:
Dear @Anonymous, thank you for taking the time to provide us with your feedback. We would like to discuss your experience with you, however we have been unable to find your details on our reservation system. May we please ask you to get in touch on info@squaregrillbath.co.uk Thank you.
Good service but the atmosphere was a bit weird, not sure if they are trying to be a full on dinning or pub grub!, ordered the falafel and calamari to start both were terrible dry and chewy (calamari is from a frozen bag!). Main was basic it’s like going kebab shop after night out but eating it in a restaurant and paying three times as much. Such a shame as really had our hopes up and wished it was better as we need more nice places to eat in Bath.
Business response:
Dear @Bath, We appreciate you leaving this review and bringing this to our attention. This is certainly not the level of service we've become known for. We value each and every one of our guests and we apologise that this was not reflected with what you experienced. If you would like to discuss this further, please email us at info@squaregrillbath.co.uk We look forward to hearing from you.
Really disappointed with our experience. After waiting to be seated for half hour, as the table wasn’t ready. Having to order drink at the bar and waiting for them to be made, however we weren’t given our drinks when we were finally allocated our table 10 mins later. We waited around 30/40 minutes to order and a 45 minute wait between each course where two courses were wrong and had to be sent back, making our evening meal a total of 3 hours long. The restaurant seemed to be well staffed, however it was evident that they too... read more
Business response:
We appreciate you leaving this review and bringing this to our attention. This is certainly not the level of service we've become known for. We value each and every one of our guests and we apologise that this was not reflected with what you experienced. If you would like to discuss this further, please email us at info@squaregrillbath.co.uk
We were visiting from South Africa and expected more but we were not impressed especially for a New Years Eve dinner experience. The the meat platter for 2 was dry and tasteless, there was no ambience or any attempt at making it festive and the service was very poor. Definitely not value for money unfortunately
Business response:
Hi ChoMarD, We appreciate you leaving this review and bringing this to our attention. This is certainly not the level of service we've become known for. We value each and every one of our guests and we apologise that this was not reflected with what you experienced. If you would like to discuss this further, please email us at info@squaregrillbath.co.uk
My partner and I were looking to celebrate New Year's Eve in Bath. We booked a table at Square for the evening. It took more than an hour to receive two steaks after we had ordered them. When they arrived, the quality was substandard and certainly not medium rare, as we had requested. After finishing we waited 40 minutes to be asked if we'd like to see the pudding menu, but eventually gave up. After waiting another 20 minutes, we walked downstairs to the entrance to pay our bill. Fully aware that the service had been poor, t... read more
Business response:
We appreciate you leaving this review and bringing this to our attention. This is certainly not the level of service we've become known for. We value each and every one of our guests and we apologise that this was not reflected with what you experienced. If you would like to discuss this further, please email us at info@squaregrillbath.co.uk
Frequently asked questions about Square Grill Brasserie Restaurant & Piano Bar Bath
How is Square Grill Brasserie Restaurant & Piano Bar Bath rated?
Square Grill Brasserie Restaurant & Piano Bar Bath has a 4.5 star rating with 2,488 reviews.
When is Square Grill Brasserie Restaurant & Piano Bar Bath open?
Square Grill Brasserie Restaurant & Piano Bar Bath is closed now. It will open at 8:30 a.m.