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Stress-Free Auto Care

4.4

About this business

Location details

301 El Camino Real, Menlo Park, CA, 94025, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
Sun8:00 a.m. to 4:00 p.m.
4.4742 reviews
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Cindy Y A.'s profile image
Cindy Y A. 
rating
4 years ago

I believe stress free provides GREAT customer service and options. While my car issue was too specific for them to be able to solve I really appreciated the options given to me, no sense of being pushed to choose them to do more repairs if I wasn't ready. Fantastic use of technology for check out and storing car overnight with early pick up options. Unfortunately the information given at the end of a 2.5 hr diagnostic did not actually answer any questions about the cause of the problems. Instead we got a lot of generalized d... read more

John D.'s profile image
John D. 
rating
4 years ago

We' used the Planet Auto repair business that used to be at this location and were very pleased with the service there (Clay was always a great guy as far as we were concerned and a considerable loss) but we'd hesitated to take a vehicle to the "unknown" guys (that is the current "Stress Free Auto") now based there, though we'd received some good advice when it came to smog testing one of our cars. So when we had an issue that I didn't want to address, my wife suggested we take it there to "give them a try", as they are clos... read more

Robert C.'s profile image
Robert C. 
rating
4 years ago

Easy scheduling, nice rest room, helpful, reliable, super helpful staff, very good texting reminders... 

Business response:

Hi Robert! We are very pleased to hear that you could enjoy your experience with us! 

Robert C.'s profile image
Robert C. 
rating
4 years ago

I did the maintenance because I drove 2500 miles from Ohio to California in 4 days. Easy scheduling, helpful staff, simple but cozy rest area with free Wifi and sofa and coffee, accessible restroom (purposed for their staff not guests though), also good location convenient to my new home. 

Anna M.'s profile image
Anna M. 
rating
4 years ago

Excellent service with my VW Toaureg! The crew went above and beyond with my brakes, new tires and overall service. A few months ago, I had been in to replace my sons car window motor as well. Very reliable and will continue going there for service on both automobiles. 

Business response:

Hello Anna! Glad to hear we did a great job on your VW as well as your sons window motors, we look forward to seeing you again! 

Dorie L.'s profile image
Dorie L. 
rating
4 years ago

I'm always very pleased with my services here. They provide good communication and feedback. Work their best to stay within a given timeline ( if applicable) and I constantly recommend them highly to everyone ! Thanks Again to G and the team 

Robin R.'s profile image
Robin R. 
rating
4 years ago

I liked the online appointment system, and waited for 70 minutes for my oil to be changed. G is very friendly. Service was good. I appreciate that they didn't try to upsell me this time (though they did tell me they would next time!). 

Business response:

Hi Robin, we are very happy to hear that you were pleased with our services. Also, glad to hear you enjoyed being accompanied by G. 

Berry L.'s profile image
Berry L. 
rating
4 years ago

I had my driver side exterior mirror replaced, and the work was good and fast. But I had called around for quotes in advance, and everyone quoted $100 (because I already had the mirror). I chose this place because it was closest and there's a 10% discount for a new customer. They charged me about $150 before the discount. The last-minute $50 extra charged wasn't great so I won't be going back. I took 2 * off for that. 

Andrew S.'s profile image
Andrew S. 
rating
4 years ago

Awesome local car care. No trouble getting in. Excellent affordable service. No more dealerships for me. They will be my go to mechanics from now on. 

Business response:

Hello Andrew, so glad to hear you enjoyed our services. We are very pleased to hear you have found your new mechanics in us! 

Frequently asked questions about Stress-Free Auto Care

How is Stress-Free Auto Care rated?

Stress-Free Auto Care has a 4.4 star rating with 742 reviews. 

When is Stress-Free Auto Care open?

Stress-Free Auto Care is open now. It will close at 6:00 p.m.