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Stress-Free Auto Care
- Auto Repair
- Menlo Park, CA
About this business
Location details
301 El Camino Real, Menlo Park, CA, 94025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
My AC needed more work than initially diagnosed. Albert was extremely understanding in working with me to fix the issue, on budget. I am very impressed with the level of professionalism at this shop, and the straight forward and honest explanations and recommendations from Albert.
They used my lug nut key and didn't replace it to its location in the glove box, so it's missing now. I did not discover this until I took it in for service again, and had to break the lock. They also recommended unnecessary service (replacing rotors when pads were still good) and also noted there was an oil leak but were unable to tell me why. I had to take it to another place which diagnosed the issue promptly. I am definitely not returning.
Albert Tsai the GM runs a great shop!!!! Albert gave great service in person and through text updates. The online booking service is great- you can actually book a appointment even as 1st time customer. Car runs great super happy with the work done. 5 star all the way!!!
I went there to get my broken A/C checked out. After a miscommunication with my boyfriend he dropped off my car without having an appointment. Albert was very helpful and took my car in anyway even though he said they are actually pretty busy. They fixed the problem within a couple of hours. Albert was super nice, was helpful and made sure we went home satisfied. I can only recommend this place. It does earn its name "stress free". Will definitely go there for future problems with my car.
Albert was very friendly and helpful about what options to take. Our Subaru's A/C stopped working so his team was able to diagnose a leak and plan a fix in day of visit. Very good response time despite a busy shop. We will be going back here for some other minor fixes on our used car.
I'd been having issues with my Honda's AC. My dealer couldn't reproduce the problem, and they'd previously been unable to find a slow leak on a tire, too. I found Stress-Free online. Though It was a chain, the online booking was easy, and the reviews very positive. Plus, it's walkable to the Menlo Park Caltrain station and downtown Menlo Park. I was impressed with my experience. You can check the status of your car online and view detailed reports with pictures! All communication was through text messages. They found a fault... read more
Needed my check engine light looked at. Rhett was very helpful in explaining What my car needed and didn't try to charge me for anything extra . The best part, free ride home and back while my car was being fixed . I will only go here from now on for my car needs .
Stress-free is very organized and professional. Prices are reasonable. A very good experience for me.
With the convenience of Text and emails, Stress Free Auto Menlo Park certainly lives up to their name as they provide you all the information on your vehicle graphics and all online via your smart phone. I was even able to book the appt online the evening before. I Dropped my Subaru off at 1030 Am and by 5:00 PM, they had completed my service. GM Albert was very professional, no high pressure when inspection report showed my Rear brakes needed replacing. He told me they were still safe and if I needed to wait until the next ... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.4 star rating with 742 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.