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301 El Camino Real, Menlo Park, CA, 94025, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 4:00 p.m. | |
Sun | 8:00 a.m. to 4:00 p.m. |
This was my first time using Stress-Free Auto Care. I used to bring my cars here when it was Planet Auto. I was very impressed with Stress-Free. Their service was impeccable, Rhett was very courteous and their comprehensive detail report (with photos) was impressive! I'll be taking my cars back in the future.
Business response:
Thanks Wayne, we are very happy to hear that we exceeded your expectations. It is also a pleasure to hear that you were happy with our services!
This is an outstanding shop. Honest, fair and knowledgeable. They take the time to accurately diagnose your problem before they do any work on your car, and their estimates are accurate. Customer service is excellent. Highly recommended
Business response:
Thanks Ken, we are very happy to hear that we exceeded your expectations. We are also glad to hear that you are happy with our services provided to you!
This place was great. Everything felt very transparent and clear. The location was convenient (walkable to great areas for running errands or killing time) and I was super grateful that they were open on Saturdays.
Business response:
Thanks Dana, we are very happy to hear that we exceeded your expectations. We are also very pleased to hear that you enjoyed our services!
Great service and communication. I brought my Jeep over and they did everything they could to fix it. I will keep bringing my Jeep there as they are professional and good to work with.
Even down some mechanics due to covid, they took my fiat 500 with lots of issues, and worked hard to fix them all. Albert, the manager, was extremely communicative and helpful. And though nobody likes a shop bill, I found their prices to be totally fair. Would honestly recommend them.
Business response:
Thanks Jack, we are very happy to hear that we exceeded your expectations. We are also very happy to hear that you were pleased with our services and pricing!
Albert and Roberto were great. My car's electrical was acting strange after I got the battery replaced at the dealer. They quickly saw that the issue was that the wires had been left loose and made the easy fix, no charge to me. I also love that they provide complementary Lyft rides to and from their shop. This is now my go-to place.
Business response:
Thanks Hannah, we are very happy to hear that we exceeded your expectations. Glad to have you back on the road safely! Thank you for the great review, more important, thank you for your business!! We pride ourselves on taking care of our clients. If there is anything we can do for you in the future, please don't hesitate to contact us!!
Great service and the employees were great when I would ask questions. Probably the most unique aspect (and customer friendly) is that they would show what car issues they found and confirm with actual pictures. The prices are straightforward and the website is easy to use for scheduling appointments. They also text you updates on your phone and tell you when your car is ready via text/website.
Business response:
Thank you Jason, for the great review, more important, Thank you for your business!! We pride ourselves on taking care of our clients. If there is anything we can do for you in the future, please don't hesitate to contact us!!
They seem honest and was really responsive and helpful. I was under stress because my daughter was stuck with a dead car at Stanford University. They got it working by diagnosing it quickly and explained everything. I appreciated mr. G and everyone else who were caring.
Business response:
Thank you for your kind words Jessica. I am very pleased to hear that we were able to help you in every way possible in getting your daughter safely back on the road
Replaced my license plate frames without asking WTF ? Why would I advertise for them for free, I had an old SCU alum one on the back, had to remove both Dumb idea
Stress-Free Auto Care has a 4.4 star rating with 727 reviews.
Stress-Free Auto Care is open now. It will close at 4:00 p.m.