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Stress-Free Auto Care
- Auto Repair
- Mission Viejo, CA
About this business
Location details
23761 Via Fabricante, STE A, Mission Viejo, CA, 92691, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Had oil leaking from my BMW & showed up with no appointment. They took me right away. Scott worked on car walked me through all repairs needed in a way I understood. In the end I walked out paying way less than expected & No Pressure, stress free. Love driving my car! Ask for Scott- he's fantastic!
Business response:
Thank you for sharing your experience! We’re so glad Scott and the team could take care of your BMW’s oil leak right away, even without an appointment. It’s wonderful to hear that Scott explained the repairs clearly and made the process truly stress-free. And who doesn’t love paying less than expected? We’re thrilled you’re back to enjoying driving your car and that you had such a positive experience with Scott—he’ll be thrilled to hear your kind words! We’re here anytime you need us—have a fantastic Stress-Free day!
The level of service I receive from the team has been exceptional. The team there is always pleasant and communicative. I highly recommend them.
Business response:
Thank you so much for the glowing feedback and recommendation! We’re thrilled to hear that you’ve consistently received exceptional service from our team. Providing a pleasant, communicative experience is exactly what we aim for, and it’s wonderful to know we’ve earned your trust. We’re here anytime you need us—have a fantastic Stress-Free day!
Customer service was great and everything was clear and concise. The guy upfront working had an answer for everything I had questions on and the service was updated consistently.
Business response:
Thank you for the amazing feedback! We're so glad you had a great experience and appreciated the clear and concise communication. It's fantastic to hear that our team was able to answer all your questions and kept you updated throughout the service. We’re here anytime you need us—have a wonderful Stress-Free day!
Been coming for years and trust this business and the guys! Integrity maintained since the change from Neighborhood Car Care to Stress Free. Great communication and service. We bring all our family cars here.
Business response:
Thank you for supporting our local business, Gina! Great service is about more than results -- it's about trust! Thanks for the stars, and let us know if we can assist with anything in the future. Take care, Karin K., Owner and the Team at Neighborhood Car Care
Interesting experience. TLDR; I Basically need a new charging wiring harness for the alternator and these guys just lack the capacity to give a simple quote or estimate. It's like pulling teeth! Terrible place! Using the Yelp business finder it reached out to this business on my behalf to get a quote. I gave the person I was chatting with all the details needed to get a quote. Year make and model the issue and the part needed and yet they were still unable to provide me a quote. The level of incompetence and terrible communi... read more
Business response:
Thank you for sharing your experience with us. We sincerely apologize for the frustration and confusion caused by this situation. After reviewing the images you provided, it gave us the impression that you were seeking to replace the entire harness, which led to our quote. However, after reviewing our messages, we recognize that our communication could have been clearer and more effective in understanding your specific needs. We take full responsibility for this misunderstanding and are using this as a coaching opportunity ... read more
Had a screw in my tire. Messaged them on Yelp and they responded quickly. I was able to set up an appointment fast and easy. They were honest when I arrived and very helpful. Will definitely go back for other services in the future.
Business response:
Thank you for sharing your experience! We’re so glad we could help you out quickly and make setting up your appointment fast and easy. Honesty and helpfulness are exactly what we strive for, so it’s great to hear that we hit the mark. We’re looking forward to seeing you again for future services. Have a wonderful Stress-Free day!
I've been coming to this location since they were under the previous ownership. I couldn't be more pleased with the service that I continue to receive here. Prices are competitive, the work is always very good, and I appreciate that they make recommendations without pushing me to make unnecessary repairs.
Business response:
Thank you so much for your loyalty and kind words! We’re thrilled to hear that you’ve continued to trust us even through the change in ownership and that you’re pleased with the service you receive. Providing competitive pricing, quality work, and honest recommendations without pressure is exactly what we strive for. We’re grateful for your trust and look forward to helping you with your car care needs for years to come. Have a wonderful Stress-Free day!
Fast, friendly, clear on pricing. They also send several update communications to keep you updated on the repairs.
Business response:
Thank you for the great feedback! We’re so glad you appreciated our fast, friendly service, clear pricing, and regular updates during your repair process. Keeping you informed every step of the way is what we’re all about! We’re here anytime you need us—have a wonderful Stress-Free day!
These guys lived up to their name with both service visits I've visited them for. First, they performed an alignment on our model S and it was the most reasonably priced work i could find around this area. Second, after they notified me that they found that my lower control arms on the front were going I brought it back for them to do the work. Again, smooth experience with a great price and great customer service. I will be back next time I need work done. Thank you to the team at Stress-Free Auto Care!
Business response:
Thank you so much for sharing your experience! We’re thrilled to hear that both visits lived up to our name and that our pricing, service, and customer care stood out to you. Taking care of your Model S—whether it’s an alignment or a more detailed repair like the lower control arms—is what we’re here for, and we’re glad the process was smooth each time. Your trust and loyalty mean a lot to us, and we’ll be ready to help with whatever you need next. Have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 699 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.