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23761 Via Fabricante, STE A, Mission Viejo, CA, 92691, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
It was so easy to schedule an appointment online, and I received $10.00 off my service by scheduling online! The guys at the desk are always so friendly and helpful. Special shout out to Colin, he's been there since I've been going there, about 3 years now. The service is great, and they never try to upcharge or add unnecessary service. They let you know what is needed, but there is never any pressure to get it done immediately!!! I trust this company, and will continue to bring my car to them for all of my services. The com... read more
Business response:
Thank you so much for sharing your thoughtful review and for being a loyal customer for over three years! It’s fantastic to hear that scheduling online was a breeze and that you got to enjoy the $10 off—it’s always nice to save a little! Colin will be thrilled to hear your shoutout, and we’re so glad his consistency and friendliness have made such a positive impression over the years. We’re also grateful for your trust in us, both now and during the transition to Stress-Free Auto Care. Maintaining that integrity and provid... read more
The first time I brought my Dads car in for a repair was at stress-free auto care in Mission Viejo on the first day they opened! He was no longer able to drive and he wanted me to have his car. I promised to keep it in good shape. My Dad always took such good care of his car. He has since passed and it's so hard to find good people that do the right thing. I want the mechanics and staff that fix my Dad's car to have integrity, just like he did. These guys run a great service. They are professional and genuine. I won't take m... read more
Business response:
Thank you so much for sharing such a heartfelt and thoughtful review, Gabe. It’s incredibly touching to hear how much care and respect you’ve put into honoring your dad’s legacy through his car, and we’re truly honored to be a part of that journey. Knowing that you trust us to take care of something so meaningful is the highest compliment we could receive. We’re so glad you feel our team in Mission Viejo demonstrates the integrity and professionalism your dad would appreciate. Your kind words mean more than we can say, and ... read more
First time using Stress-free auto care and super happy with the service. Booking, inspection, payment and check out were easy and transparent.... And I loved that most of it could be done online and/or via text. Will definitely use their services again.
Business response:
Thank you for sharing your fantastic experience! We’re thrilled to hear that your first visit to Stress-Free Auto Care was such a positive one. It’s great to know you found the booking, inspection, payment, and checkout process easy and transparent. We love making things convenient with online and text-based options! Your trust and kind words mean so much to us, and we’re excited to help you again in the future. Have a fantastic Stress-Free day!
I own a 2003 Me/Be with 40,400 mile and as cars age things happen I brough the car to Me/be the quoted me over $8000. I have used stress free before took the car to them cost was 1/2 the did a better job I trust them Great work at a price that makes sense. I will refer them to friends and family Customer service was great on extra charge for credit card use I work in the auto business and trust stress free joel p
Business response:
Thank you so much for sharing your experience, Joel! We’re thrilled to hear that you trusted us with your 2003 Mercedes-Benz and that we could provide great service at a much more reasonable price. It’s wonderful to know we not only saved you money but also earned your trust with the quality of our work. Your kind words about our customer service, transparency, and fair pricing mean so much to us. Referrals from someone in the auto business are the highest compliment—thank you! We’re here for you anytime and look forward t... read more
Great service from start to finish. Had my alternator go bad at the worst possible time and they were able to take my car in on a Sunday and get it fixed within a few hours. Very transparent and fair.
Business response:
Thank you so much for sharing your experience! It’s awesome to hear that we could help out when you needed it most and get you back on the road quickly. Transparency and fairness are so important to us, and we're glad that came through during your visit. We truly appreciate your kind words and hope to see you again—though hopefully not for an alternator this time! Have a wonderful Stress-Free day!
I have been to Stress-Free 3 or 4 times and each time was an excellent experience. I did start going when they were Neighborhood before they changed names. However, it's the same friendly and efficient service. The best thing I like about them is they don't try to sell you on things your car doesn't need. 1.5 years ago Toyota said I needed new tires. I still have the same tires, in fact stress-free just rotated them for 20 bucks, and I prob have another 10k to go! Toyota also tries to sell me other filters and items I didn't... read more
Business response:
Wow, thank you so much for being a loyal customer and sharing your experience! It’s awesome to hear that our service has stayed consistent and reliable through the name change—it’s still the same team you can trust. We’re all about being honest and only recommending what your car truly needs, so it’s great to know you’ve noticed that. We appreciate you sharing your story, and we’re always here to help keep your car running smoothly. Have a wonderful Stress-Free day!
I need help fixing my brake light, Jermey & staff were very friendly and helpful. I will be back for future help
Business response:
Thank you for sharing your experience! We’re so glad Jeremy and the team were friendly and helpful in getting your brake light issue sorted out. It’s great to hear you’ll be coming back for future needs—we’ll be here anytime you need us! Thank you, and have a wonderful Stress-Free day!
Can't believe they could get all that done on Sunday and they were happy about it. It's a very professional clean informative place at reasonable prices. I will always take my car there and recommend it to everybody else. I just wish I could give more than five stars !
Business response:
Wow, thank you so much for such an amazing review! We're thrilled to hear that you had such a great experience with us, and it means the world that you’d recommend us to others. Knowing we could deliver top-notch service on a Sunday and leave you so happy truly makes our day! We’ll keep working hard to earn your trust every time. Thank you, and have a wonderful Stress-Free day!
Very modern and transparent process. Although this business has changed hands, I was very happy to see familiar faces such as Colin at The advisory desk. Not only do they send you updates, but they send actual photos of what they find. I will definitely continue to patronize this business.
Business response:
Thank you for your thoughtful feedback! We’re thrilled to hear that you enjoyed our modern, transparent process and appreciated seeing familiar faces like Colin at the advisory desk. Sending updates and photos is our way of keeping you fully informed and confident in your vehicle's care. We're so glad to have earned your continued trust and patronage! Thank you for choosing us, and we look forward to helping you with all your future car needs. Have a fantastic Stress-Free day!
Stress-Free Auto Care has a 4.7 star rating with 699 reviews.
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.