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Sun West Mortgage Company, Inc. NMLS ID 3277

4.8

About this business

Sun West Mortgage Company, Inc. was established in 1980 with the purpose of helping people realize the American dream of homeownership. We firmly believe that every American individual deserves the opportunity to experience the pride of homeownership with the most affordable means. This is why, at Sun West, we strive to offer our customers not only the most competitive mortgage rates, but also one of the most comprehensive lines of mortgage products in the industry. 

Location details

18303 Gridley Rd, Cerritos, CA, 90703, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.86,737 reviews
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Stephanie B's profile image
Stephanie B 
6 years ago

Each time I call Sunwest Mortgage Company I get great service 

Olivia W's profile image
Olivia W 
6 years ago

I called on 3-7-19; but failed to write down the Customer Service Rep.'s name that assisted me. However, the Customer Service Rep was very helpful and pleasant. Very knowledgeable and even offered to call me back when the time came to make the changes to my account. I will definitely write down is name and update this review once I receive the call back. 

Ruben D's profile image
Ruben D 
6 years ago

Emily is very professional and very helpful regarding my inquiry. REC 

Ghaby G's profile image
Ghaby G 
6 years ago

The girl i spoke to the other day was very helpful and was able to assist me in my situation. She was very helpful thank you Sun West for your Excellent customer service. 

Dameron R's profile image
Dameron R 
6 years ago

Miracle was very helpful and nice. I’ve been locked out my account and she waved my over the phone payment fee. I really appreciate great customer service. Hopefully, in the future I can bring my mortgage payment down. 

David G's profile image
David G 
3 months ago

Long wait on the phone and not very helpful when trying to pay ahead on mortgage 

Rosa M's profile image
Rosa M 
a year ago

One of the worst costumer service ever. I applied for assistance early November and till today still havent received an answer. Every time I call they say is under review and that someone will call me back and they never do. I would not recommend this mortgage company. 

Juan Carlos O.'s profile image
Juan Carlos O. 
a year ago

I got this Sunwest mortgage thru one of those marketing calls that offered their mortgage financing that I followed back in July.After 3 months of accumulated requested documents after documents at the en of their last email, they requested my private lender mortgage payment account and ********************** payoffs figures, I provided them with a copy of my mortgage payment agreement provider thereafter I complied with their request.For 3 months this Sunwest mortgage *** kept me back and forth on a limbo till the end of th... read more

Bradley O's profile image
Bradley O 
2 years ago

The mortgage refinance process with SWMC was absolutely the most stressful experience I have ever encountered. SWMC was suggested via CreditKarma for a mortgage refi. Starting with an acceptance of a 15 year refi @ ****%, then going through a weeks long period not being able to reach anyone at SWMC for status updates (ghosting), going through 3 loan officers with no explanation and then at the 11th hour (appx 3 months later) and only after leaving bad reviews on their website, I finally get a call back from the 3rd loan offi... read more

Frequently asked questions about Sun West Mortgage Company, Inc. NMLS ID 3277

How is Sun West Mortgage Company, Inc. NMLS ID 3277 rated?

Sun West Mortgage Company, Inc. NMLS ID 3277 has a 4.8 star rating with 6,737 reviews. 

When is Sun West Mortgage Company, Inc. NMLS ID 3277 open?

Sun West Mortgage Company, Inc. NMLS ID 3277 is closed now. It will open at 8:00 a.m.