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Sun West Mortgage Company, Inc. was established in 1980 with the purpose of helping people realize the American dream of homeownership. We firmly believe that every American individual deserves the opportunity to experience the pride of homeownership with the most affordable means. This is why, at Sun West, we strive to offer our customers not only the most competitive mortgage rates, but also one of the most comprehensive lines of mortgage products in the industry.
18303 Gridley Rd, Cerritos, CA, 90703, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:30 p.m. | |
Tue | 8:00 a.m. to 5:30 p.m. | |
Wed | 8:00 a.m. to 5:30 p.m. | |
Thu | 8:00 a.m. to 5:30 p.m. | |
Fri | 8:00 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Each time I call Sunwest Mortgage Company I get great service
I called on 3-7-19; but failed to write down the Customer Service Rep.'s name that assisted me. However, the Customer Service Rep was very helpful and pleasant. Very knowledgeable and even offered to call me back when the time came to make the changes to my account. I will definitely write down is name and update this review once I receive the call back.
Emily is very professional and very helpful regarding my inquiry. REC
The girl i spoke to the other day was very helpful and was able to assist me in my situation. She was very helpful thank you Sun West for your Excellent customer service.
Miracle was very helpful and nice. I’ve been locked out my account and she waved my over the phone payment fee. I really appreciate great customer service. Hopefully, in the future I can bring my mortgage payment down.
Long wait on the phone and not very helpful when trying to pay ahead on mortgage
One of the worst costumer service ever. I applied for assistance early November and till today still havent received an answer. Every time I call they say is under review and that someone will call me back and they never do. I would not recommend this mortgage company.
I got this Sunwest mortgage thru one of those marketing calls that offered their mortgage financing that I followed back in July.After 3 months of accumulated requested documents after documents at the en of their last email, they requested my private lender mortgage payment account and ********************** payoffs figures, I provided them with a copy of my mortgage payment agreement provider thereafter I complied with their request.For 3 months this Sunwest mortgage *** kept me back and forth on a limbo till the end of th... read more
The mortgage refinance process with SWMC was absolutely the most stressful experience I have ever encountered. SWMC was suggested via CreditKarma for a mortgage refi. Starting with an acceptance of a 15 year refi @ ****%, then going through a weeks long period not being able to reach anyone at SWMC for status updates (ghosting), going through 3 loan officers with no explanation and then at the 11th hour (appx 3 months later) and only after leaving bad reviews on their website, I finally get a call back from the 3rd loan offi... read more
Sun West Mortgage Company, Inc. NMLS ID 3277 has a 4.8 star rating with 6,737 reviews.
Sun West Mortgage Company, Inc. NMLS ID 3277 is closed now. It will open at 8:00 a.m.