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Sun West Mortgage Company, Inc. NMLS ID 3277

4.8

About this business

Sun West Mortgage Company, Inc. was established in 1980 with the purpose of helping people realize the American dream of homeownership. We firmly believe that every American individual deserves the opportunity to experience the pride of homeownership with the most affordable means. This is why, at Sun West, we strive to offer our customers not only the most competitive mortgage rates, but also one of the most comprehensive lines of mortgage products in the industry. 

Location details

18303 Gridley Rd, Cerritos, CA, 90703, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.86,737 reviews
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Cinderella L's profile image
Cinderella L 
3 years ago

Sun west requires a minimum score of 500 well my husband is definitely there and they wanted us to send multiple documents just to turn around and say credit score is not high enough? That's some BS communication is non existing, it feels like they don't want to work with someone that doesnt have a perfect score so why even advertise for minimum score if your not willing to help? 

Paul m's profile image
Paul m 
3 years ago

This morage company is a scam they request some documents and than request more and they give you false hopes of becoming a home owner but when you tell them you had a stroke and can't remember stuff that happened over 4 years ago they don't care there not there to help you so I would tell everyone to stay away from this company they are a fake 

Deborah S's profile image
Deborah S 
3 years ago

Not very informative during loan process.. Never informed me or asked me if we wanted the $$ credit or use it for payment to pay on mortgage..they took it upon them self to do whatever with my money And used it toward a payment..Also they are sending ME a check to pay off my car made out to Auto Company instead of sending it out to auto company themselves that just delays the payoff and I will have to pay more interest..poor customer service! I do not recommend this *******************************************. 

Tommy P's profile image
Tommy P 
3 years ago

You can address me as **************, or *****. And I am not pleased with your company, and will change that as soon as I can.. Your people screwed up the taxes for 2021, You did not withhold enough. Your person NEVER called to get the right taxes...No you want me to pay for your f*** up... I will be checking with an attorney about that. Or you can admit fault, put my loan and payments back to what it was and we can move forward.. I know there is an insurance they or you carry for just such a f*** up.. Please fix it, or I wi... read more

Mark S's profile image
Mark S 
3 years ago

I talked to *** today & fixed the problem I had. Good job ***! I tried setting something up a month ago & it didn't get taken care of online. Thank God for people like *** to get things resolved. 

Shanell K's profile image
Shanell K 
3 years ago

I went to the title company on 6/6/2022 to close on my house. I started signing paperwork and when Im got close to the end my mortgage amount was not the same. My lawyer advised me to stop signing and have the title representative call my lender. I was not given this information before closing and that was very unprofessional. The loan officer emailed me to e-sign the new loan disclosure only after the title representative reached out to her. I had emailed and called so she could explain to me why the numbers changed before ... read more

RONALD A. P's profile image
RONALD A. P 
3 years ago

I WAS HAVING TROUBLE SIGNING INTO MY ACCOUNT TRIED TO RESET PASSWORD TO NO AVAIL, SO I CALLED THE COMPANY AND CUSTOMER SERVICE DID A FANTASTIC JOB IN HELPING ME RESET MY PASSWORD USING MY CELL PHONE NOT MY COMPUTER. 

Matthew R's profile image
Matthew R 
3 years ago

I've been a Sun West customer for several years. No major issues up until the past six weeks. I started a VA refinance in early April 2022 for an additional property I own. Sun West locked in a rate and we started the refi process. From there it has been an absolute disaster. I'm supposed to close this week I can not get a response back from ANYONE. The rate lock expires tomorrow and after six weeks of slow/no responses, no one at the company seems to care. My impression is that Sun West wants the application to fall through... read more

Felita H's profile image
Felita H 
3 years ago

Excellent customer service, excellent communication, very informative and helpful. Made the process easy. 

Frequently asked questions about Sun West Mortgage Company, Inc. NMLS ID 3277

How is Sun West Mortgage Company, Inc. NMLS ID 3277 rated?

Sun West Mortgage Company, Inc. NMLS ID 3277 has a 4.8 star rating with 6,737 reviews. 

When is Sun West Mortgage Company, Inc. NMLS ID 3277 open?

Sun West Mortgage Company, Inc. NMLS ID 3277 is closed now. It will open at 8:00 a.m.