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Sun West Mortgage Company, Inc. NMLS ID 3277
- Mortgage Lenders
- Cerritos, CA
About this business
Sun West Mortgage Company, Inc. was established in 1980 with the purpose of helping people realize the American dream of homeownership. We firmly believe that every American individual deserves the opportunity to experience the pride of homeownership with the most affordable means. This is why, at Sun West, we strive to offer our customers not only the most competitive mortgage rates, but also one of the most comprehensive lines of mortgage products in the industry.
Location details
18303 Gridley Rd, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Definitely the worst company I have dealt with. My loan officer kept making mistake on my loan thereby pushing the closing further by 30 days. Had to request for a different one. Same thing happened. Further pushed the closing date. Communication was horrible. I had to call and email them several times and if I was lucky to get a response, I had to spend so much time giving them the same information which I had already provided. I literally had to babysit them to make sure they did their job. Finally got my appraisal. They g... read more
TERRIBLE!!!I don't if it's just the company or some of the people that work within the company. My loan officer misinformed me and misguided me throughout the entire process of my refinance. Informed me I would be closing on specific dates that changed month after month. Informed me I didn't need to make current mortgage payments as they would be included in the closing. My refinance was denied after 5 months due to a 30 day late mortgage payment that my loan officer instructed me not to worry about paying, and all they can ... read more
I do wish I would have taken a better look at ******* reviews prior to engaging in business with this company. The initial customer ratings look impressive, but if you look closely all the 5 stars reviews are from 2019 and prior, with only one 5 star review coming in 2020. The remaining reviews from 2020-2021 are all 1 star. Let me start by disclosing that ultimately we did not qualify to refinance due to the fact we had missed mortgage payments due to ***** forbearance. The issue with the company is not that they could not ... read more
I would not do business with this outfit nor recommend anyone to them
They waste your time by asking for all the documents. When rates go up they tell you your loan cannot be approved. They cannot approve people with credit score of 759. Pathetic company.
Very disappointing experience with this company. I started a refinance in late December 2020. Initial contact and communication was fine. I always replied promptly and uploaded all the requested documentation when asked. Things seemed to be moving along and then just stopped. I missed my first rate lock date and was sent a revised closing document that asked me to cover the cost. I didn't sign it and was told by the person I worked with that it won't be a problem and that Sun West would cover it. Then weeks would go by witho... read more
This company is a SCAM -forced you to pay appraisal fee $500 -would quote you a low rate then increase it during the underwriting process -would add fees during the underwriting process I recently try to refinance mortgage with Sun West/Low Rates. This is the third mortgage I have applied for and have never had an issue....I have excellent credit and good income. No red flags. Through a TEN MONTH tedious process they collected all my financial statements and would ask for irrelevant extraneous information such as utility bil... read more
They are the worst and lowest company ever! Their loan officer, Adam S***, talks a positive game but when it comes down to it the company has so many departments and no one can do anything about anything. It's always the other department or the management. Just like Krysta H**** the "relationship manager". She's in CA, and Adam was in AR. Also they used a local, to the state, appraiser, Lisa S**** with Equity Appraisal Group, Inc, in Palm Harbor FL, who had no idea of the neighborhoods in the Tampa area and went into the low... read more
I applied to refinance in November 2020 , was approved early December. Process dragged on through February 2021 with requests for documentation I had already provided. Jacob W***** and LowRates / SunWest was not able to assign appraiser until February- when i learned LowRates would not extend the rate lock due to their delays. Loan Officer Jacob W***** and manager Chuck M******** very dishonestly claimed i was cause of delay (that i wouldn't schedule appraisal; untrue) and weaseled out of promised interest rate as prevailing... read more
Frequently asked questions about Sun West Mortgage Company, Inc. NMLS ID 3277
How is Sun West Mortgage Company, Inc. NMLS ID 3277 rated?
Sun West Mortgage Company, Inc. NMLS ID 3277 has a 4.8 star rating with 6,740 reviews.
When is Sun West Mortgage Company, Inc. NMLS ID 3277 open?
Sun West Mortgage Company, Inc. NMLS ID 3277 is closed now. It will open at 8:00 a.m.