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Sun West Mortgage Company, Inc. was established in 1980 with the purpose of helping people realize the American dream of homeownership. We firmly believe that every American individual deserves the opportunity to experience the pride of homeownership with the most affordable means. This is why, at Sun West, we strive to offer our customers not only the most competitive mortgage rates, but also one of the most comprehensive lines of mortgage products in the industry.
18303 Gridley Rd, Cerritos, CA, 90703, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:30 p.m. | |
Tue | 8:00 a.m. to 5:30 p.m. | |
Wed | 8:00 a.m. to 5:30 p.m. | |
Thu | 8:00 a.m. to 5:30 p.m. | |
Fri | 8:00 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
My dealing with all your representatives from refinancing to your customer service department and all the way down you guys exceeded all my expectations. Keep up the great work
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
I had a great experience refinancing my home. The process was quick and painless! Most of all, the service was good. I never felt dismissed, lied to, or rushed. ***** was my rep and he was very responsive both during and after the process. Typically, companies only follow up when there is negative feedback but I actually received ANOTHER call from different employee thanking me for my positive responses; and he was ridiculously pleasant. They were my original mortgage servicers and the first experience was good, but this tim... read more
Great customer service. Friendly and quickly helped with questions and reviewing account.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
i have been a customer of this ********************** for many years now and I love it - a great company - today's phone service was awesome too she even provided a date with revision i asked w no complaints and with great care, she took care of the issue at hand which would have affected my closing day and it was very important to me. thank you!
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Probably the the best customer service I have ever encountered when it comes to, well when it comes to anything, not to mention the knowledgeable loan rep's, off the chart couldn't be happier, Thank you guys Very Much
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
This morning on the 31st of January 2021, I was the phone with one of Sun West Mortgage representative name ******* She helped to retrieve my 2020 tax information, and also set up my account with the Mortgage Company. I want to seize this opportunity to express my gratitude for her help in guiding me through this process. She is not only helpful and patient, but also very knowledgeable in the field.
I work for a competing Lender, and when i called in to obtain a payoff, my service rep was friendly, helpful, and willing to work with me to get the job done! This was an impressive experience. First to speak to a human, and secondly to be able to obtain what I needed without having to fax in or email my request, a nd then sit and wait. Instant customer service!
They are always very helpful and knowledgeable. Love that you actually speak to a person.
Nice friendly and extremely knowledgeable of ALL my property tax, escrow and payment concerns.
Sun West Mortgage Company, Inc. NMLS ID 3277 has a 4.9 star rating with 6,331 reviews.
Sun West Mortgage Company, Inc. NMLS ID 3277 is closed now. It will open tomorrow at 8:00 a.m.