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Sun West Mortgage Company, Inc. NMLS ID 3277

4.9

About this business

Sun West Mortgage Company, Inc. was established in 1980 with the purpose of helping people realize the American dream of homeownership. We firmly believe that every American individual deserves the opportunity to experience the pride of homeownership with the most affordable means. This is why, at Sun West, we strive to offer our customers not only the most competitive mortgage rates, but also one of the most comprehensive lines of mortgage products in the industry. 

Location details

18303 Gridley Rd, Cerritos, CA, 90703, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.96,331 reviews
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John H's profile image
John H 
2 years ago

My dealing with all your representatives from refinancing to your customer service department and all the way down you guys exceeded all my expectations. Keep up the great work 

Business response:

Thank you for your kind review. We are always here to help with any and all mortgage needs. 

Trina B's profile image
Trina B 
2 years ago

I had a great experience refinancing my home. The process was quick and painless! Most of all, the service was good. I never felt dismissed, lied to, or rushed. ***** was my rep and he was very responsive both during and after the process. Typically, companies only follow up when there is negative feedback but I actually received ANOTHER call from different employee thanking me for my positive responses; and he was ridiculously pleasant. They were my original mortgage servicers and the first experience was good, but this tim... read more

bonnie s's profile image
bonnie s 
2 years ago

Great customer service. Friendly and quickly helped with questions and reviewing account. 

Business response:

Thank you for your kind review. We are always here to help with any and all mortgage needs. 

Phillip K.'s profile image
Phillip K. 
2 years ago

i have been a customer of this ********************** for many years now and I love it - a great company - today's phone service was awesome too she even provided a date with revision i asked w no complaints and with great care, she took care of the issue at hand which would have affected my closing day and it was very important to me. thank you! 

Business response:

Thank you for your kind review. We are always here to help with any and all mortgage needs. 

Mac M's profile image
Mac M 
2 years ago

Probably the the best customer service I have ever encountered when it comes to, well when it comes to anything, not to mention the knowledgeable loan rep's, off the chart couldn't be happier, Thank you guys Very Much 

Business response:

Thank you for your kind review. We are always here to help with any and all mortgage needs. 

Ambrose A's profile image
Ambrose A 
2 years ago

This morning on the 31st of January 2021, I was the phone with one of Sun West Mortgage representative name ******* She helped to retrieve my 2020 tax information, and also set up my account with the Mortgage Company. I want to seize this opportunity to express my gratitude for her help in guiding me through this process. She is not only helpful and patient, but also very knowledgeable in the field. 

Nicole S's profile image
Nicole S 
2 years ago

I work for a competing Lender, and when i called in to obtain a payoff, my service rep was friendly, helpful, and willing to work with me to get the job done! This was an impressive experience. First to speak to a human, and secondly to be able to obtain what I needed without having to fax in or email my request, a nd then sit and wait. Instant customer service! 

Rosa K's profile image
Rosa K 
2 years ago

They are always very helpful and knowledgeable. Love that you actually speak to a person. 

Pinky D's profile image
Pinky D 
2 years ago

Nice friendly and extremely knowledgeable of ALL my property tax, escrow and payment concerns. 

Frequently asked questions about Sun West Mortgage Company, Inc. NMLS ID 3277

How is Sun West Mortgage Company, Inc. NMLS ID 3277 rated?

Sun West Mortgage Company, Inc. NMLS ID 3277 has a 4.9 star rating with 6,331 reviews. 

When is Sun West Mortgage Company, Inc. NMLS ID 3277 open?

Sun West Mortgage Company, Inc. NMLS ID 3277 is closed now. It will open tomorrow at 8:00 a.m.