Sun West Mortgage Company, Inc. NMLS ID 3277

Tommy B 

on BBB

3 years ago

I was very pleased with the response I received from the representative who assisted me. He was very knowledgeable and appeared to go above and beyond what was necessary to help remedy the predicament I found myself in. He explained everything that was available for me to consider and he showed empathy for my situation. Every detail was explained in language that was easily understood and I was comfortable with the thought of dealing with someone who actually wanted to offer the much needed assistance that I needed. This rep... read more

Charlotte T 

on BBB

3 years ago

Always helpful & thorough to do business with. Miracle was the customer representative I spoke with today & she was such a pleasure. Thank you. 

Nelda L 

on BBB

3 years ago

*******************************, exceptional, friendly customer service representative! My experience was very professional, friendly, and pleasant. Ferdinand took care of my business needs, and was very cordial. SWMC representatives have always been very helpful and professional in assisting with my mortgage needs.Thank you SWMC for your knowledgeable and friendly staff! 

Lillian C 

on BBB

3 years ago

Talked to a mortgage Rep, about possible suggestions for forbearance info on mortgage payments due to layoffs from temporary work assignments. The Representative was very knowledgeable about the forbearance procedures and how to protect credit record from being effected by late payments. 

Regi W 

on BBB

3 years ago

******* Was Amazing. Sunwest Mortgage is Always Demonstrating That They Are Consistently Amazing. Both Their Service And Their Staff Are Genuine, Warm, Professional, Helpful, Supportive, **************************** To An Amazing, Satisfying Client Experience. 

GORVENTON D 

on BBB

3 years ago

Miracle was incredibly nice. She was very helpful and patience with us, she guided us through the process and make it very easy for us to submit what we needed to submit. Once again thank you for having such great customer service staff working for the **********************. 

Christine B 

on BBB

3 years ago

I worked with ******* today and she was able to help me. I appreciate that I was able to speak with someone that has such great knowledge in her profession. ******* is very kind! 

Helen D. 

on BBB

3 years ago

I always have a good experience when I call Sun West. My only complaint is they only have payment dates set for the beginning of the month and I can only pay at the end of the month. So I have quit a bit of late charges. Other than that I am fine with their services. 

Michael S 

on BBB

3 years ago

**** was very helpful getting my issue solved. Thank you for your help.