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Sunset Marina Resort & Yacht Club
- Resorts
- Cancún, QR
About this business
Location details
Blvd. Kukulcan Km 5.8, Cancún, QR, 77500, Mexico
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
No valet parking , food and drinks no good , people of room cleaness drop towels and bed linen outside rooms.
Buen hotel sin playa La reservación del hotel la hice a través de expedia.com y cuando llegue no tenía el hotel registrada dicha reservación, por lo que fue muy molesto hablar a Expedia para que lo checaran con el hotel, y la chica de recepción fue muy grosera y poco ayudo a resolver la situación.
Business response:
Gracias por tomar el tiempo de poner sus comentarios. Nos ayudan a mejorar. Ya hemos tomado acciones para que esto no vuelva a pasar.
Nice hotel close to the lagoon. Nice hotel close to the lagoon. No swimming in the lagoon but access by boat or shuttle to other sister resorts. Excellent food and staff. Fun program while we were there. Boat ride to the beach was awesome. Only complaint was brown water in shower probably due to some of their remodel projects and AC didn't work very well first day. They were right on top of it and had it much better the second day.
Nice hotel for who not stay near beach. Good experience. Good restaurant. Dont have beach but have lagoon.
Business response:
Thanks for staying with us and for the comments. Hurry back!
Housekeeping , and overall staffs are very nice and helpful . We should recommend my friends and family to this resort
Business response:
Thank you for your comments. Please hurry back soon.
Great staff We really enjoyed our stay at sunset marina. All the staff was so nice and accommodating. The food was good, the property was always clean. The staff was always so nice. We loved our waiters Javier and Raphael. Great service with a smile. It's very family/kid friendly. We can't wait to go back and bring our kid's next time!
Business response:
Thanks for your comments. We are glad you enjoyed your stay with us and will pass your compliments along to the staff.
Very nice rooms and perfect view total relaxation First time in Cancun and I'm glad I choose this hotel. All the hotel staff was really nice attentive. They help in any way they could. Bartenders making some delicious drinks. I would defensively come back and stay here 😍
Business response:
Thanks for your comments. We are glad you enjoyed your stay with us and we hope you come back soon.
Bello hotel con hermosa vista a la laguna El hotel es bonito aunque falta remodelar las habitaciones. El personal es muy atento y te hacen sentir muy a gusto. Sobretodo mis felicitaciones para Raúl y Roger del restaurante II Forno pues me atendieron muy bien y me hicieron sentir como en casa
Business response:
Muchas gracias por sus comentarios. Nos ayudan a mejorar. De hecho tenemos planes para remodelar las habitaciones en la temporada baja. Felicitaremos a los colaboradores de su parte. Esperamos verlos de nuevo.
Frequently asked questions about Sunset Marina Resort & Yacht Club
How is Sunset Marina Resort & Yacht Club rated?
Sunset Marina Resort & Yacht Club has a 4.3 star rating with 4,350 reviews.
When is Sunset Marina Resort & Yacht Club open?
Sunset Marina Resort & Yacht Club is closed now. It will open at 9:00 a.m.