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Blvd. Kukulcan Km 5.8, Cancún, QR, 77500, Mexico
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Estuvo estupenda. Todo estuvo excelente. Disfrutamos al máximo nuestra esrancia.
Business response:
Gracias por sus comentarios. Nos da gusto que la pasaron bien. Regresen pronto!
Family Vacation - Cancun 2017 The staff at Sunset Lagoon or known as Sunset Marina has been nothing but excellent. We had 2 rooms at this location. 4 adults/3 kids. They are friendly, fun and attentive. The bartenders Gabriel and Octavio made the best drinks. Raquel was great and sweat with my daughter in the Kids Club. Indra- fun at AquaticRobics and our waiter Francisco ready with our drinks for my friends and family as soon as we sat. Great staff - great environment. Thank you Sunset Marina Staff for being so attentive to... read more
Business response:
Thank you for your comments. We are glad you enjoyed your stay with us and we will pass along your compliments to the staff. Hurry back!
Muy bien hotel Se pueden visitar sus tres hoteles de la zona, por el mismo precio, varios actividades
Business response:
Gracias por sus comentarios. Esperemos que regresen pronto.
The level of the hotel is not bad but mild. Water in the rooms are not clean and they smell bad. An old bathroom. Too bad restaurant eating level compared to neighbouring hotels.
Business response:
We are sorry that we did not meet your expectations but thank you for your comments, they help us to improve.
Atención En general muy buen servicio, Rachel del staff de niños muy buena persona, Gabriel y Octavio del bar de la piscina súper serviciales y don tino mesero del restaurant muy mables la limpieza es muy buena aunque podría mejorar en algunas cosas la comodidad excelente y la comida deliciosa
Business response:
Gracias por sus coomentarios. Nos da gusto que la pasaron bien y pasaremos sus comentarios a los colaboradores. Esperemos verlos pronto.
No real complaints. The room was much larger than I expected it to be, especially for the price I paid. They don't have direct access to the beach, although do have a nice marina overlook area with hammocks. A shuttle will take you to their other hotel which does have beach access free of charge.
"day use" available for other hotels of the group The hotel service is very good. The front desk, waiters and entertainment team are very friendly and willing to help at anytime. The room is spacious and comfortable as well as the other hotel facilities. WI-FI works well in all the resort locations. It is possible to consider a "day use" in other hotels of the group (Sunset Royal, Laguna Suites and Ocean SPA). Sunset Marina is not by the beach. It is in front of the bay. However, you can enjoy the beach considering the free ... read more
Close to the beach excellent staff. Good experience and staff are friendly and nice. Close to the bus stop,good food.
Excelente hotel El hotel te brinda un excelente servicio muy personalizado los empleados son muy atentos con muy buena disposición definitivamente volvería al hotel
Sunset Marina Resort & Yacht Club has a 4.3 star rating with 4,350 reviews.
Sunset Marina Resort & Yacht Club is closed now. It will open at 9:00 a.m.