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Sunset Royal Beach

4.3

About this business

Location details

Km 10, Blvd. Kukulcan Lote 13-B, Punta Cancun, Zona Hotelera, Cancún, QR, 77500, Mexico

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.36,837 reviews
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Carlos's profile image
Carlos 
8 years ago

Perfeita Já e a terceira vês que lá fico muito boa fiquei no 309 suíte muito ampla não falta nada tudo muito bom No bar do lóbi temos pessoas muito boas como Héctor Miguel são pessoas maravilhas e também uma pessoa muito especial te serve muito bem sr Guadalupe são todos muito simpáticos sem queixas 

Business response:

Obrigado por seus comentários. Nós estamos contentes que tenha gostado da sua estadia conosco. 

Kathy's profile image
Kathy 
8 years ago

Happy versary Wonderful staff always going over and above to make you feel like royality. Great entertainment nightly shows were awesome !! Lady doing omlets was exceptional 😊 

Business response:

Thanks for your comments. We are glad you enjoyed your stay and hope to see you again soon. 

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Melissa 
8 years ago

Very interesting trip The best part of this hotel is the staff. Everyone is friendly and willing to help with anything. On the other hand the food is absolutely horrible. I did not eat the last 3 days of my trip due to being sick. There is also construction that is taking place next door that was not mentioned anywhere on their website. While on the beach all you could hear were workers and constant jackhammering and banging. The views were amazing but hard to enjoy due to the noise. We will not be returning. 

Business response:

Thanks for your comments. They help us to improve. 

Verified traveler's profile image
Verified traveler 
8 years ago

Decent hotel. Good Food and drinks Friendly and caring staff. Littele dated hotel but they are upgrading and construction is going on. Great location also,close to activities and clubs. 

Business response:

Thanks for your comments. We are glad you enjoyed your stay and hope to see you again soon. 

Verified traveler's profile image
Verified traveler 
8 years ago

Nice hotel and nice beach. The pool could be a bit heated. The food was not great. 

Business response:

Thanks for your comments. They help us improve. 

Verified traveler's profile image
Verified traveler 
8 years ago

Aging Beauty I have nothing negative to say,except that this hotel needs some TLC,and that it does not have much for kids to do. We wished for more a la carte restaurants,but the staff does a very good job with the facilities that they have to work with in a smallish hotel.Entertainment was better than expected. 

Business response:

Thanks for your comments. We are glad you enjoyed your stay and hope to see you again soon. 

Yvonne's profile image
Yvonne 
8 years ago

Loud disco music all the time. Too noisy! 

Business response:

Thanks for your comments. We will address the situation immediately. 

John's profile image
John 
8 years ago

Great hotel by the white sand beaches of Cancun Beautiful beaches. The waters were so clear and calm. Tuerquosie color with white sands. Minute walk from the resort with available activities such as jet skis and parasailing for a fee. 

Business response:

Thanks for your comments. Hurry back! 

Verified traveler's profile image
Verified traveler 
8 years ago

had better expectations rooms are outdated, need renovation, need to get rid of cockroaches. Beach was very nice, staff is polite and helpful. 

Business response:

We are sorry you were disappointed. We are reemodeling now and will do our best to make things better. 

Frequently asked questions about Sunset Royal Beach

How is Sunset Royal Beach rated?

Sunset Royal Beach has a 4.3 star rating with 6,837 reviews. 

When is Sunset Royal Beach open?

Sunset Royal Beach is closed now. It will open tomorrow at 9:00 a.m.