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Sunset Royal Beach
- Resorts
- Cancún, QR
About this business
Location details
Km 10, Blvd. Kukulcan Lote 13-B, Punta Cancun, Zona Hotelera, Cancún, QR, 77500, Mexico
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Lovely small resort I included pics of daily SCHED and restaurant menus. Very small resort. There is a sand wall where you can’t just walk down to the ocean. I would not stay here again for that reason. The staff are wonderful and gracious in every way. Ten minute walk to local fun area. $8-9 taxi cost. There are only two restaurants to order off the menu each night for all inclusive. Tasty food! There is a nightly theme buffet in the outdoor theater area, which is nice. The shows are worth watching. If you are staying here ... read more
Sunset Royale It was a bad weekend because it was raining. But the food was awful and they were not good about prompt service or keeping the mini fridge stocked with drinks giving us clean towels
Business response:
We're sorry to hear that. We appreciate that you told us your experience, this will help us to correct these errors and improve as a holiday.
Very dated, needs TLC The shows at night were great! Cruz at the pool bar was awesome! Mich was a total hunk. ;) The food wasn’t all that great. The pool had some sharp tiles in it where several kids cut their feet, on of them being my son. Overall We had a great time because the staff was attentive and I’m not there to sit it the room. I’m there for the drinks, beach, and the sun!
Business response:
Hello, your comments are very important to us and we appreciate each one of them. It is a pleasure to know that you enjoyed an incredible vacation. We hope you visit us soon.
Perfeita Já e a terceira vês que lá fico muito boa fiquei no 309 suíte muito ampla não falta nada tudo muito bom No bar do lóbi temos pessoas muito boas como Héctor Miguel são pessoas maravilhas e também uma pessoa muito especial te serve muito bem sr Guadalupe são todos muito simpáticos sem queixas
Business response:
Obrigado por seus comentários. Nós estamos contentes que tenha gostado da sua estadia conosco.
Happy versary Wonderful staff always going over and above to make you feel like royality. Great entertainment nightly shows were awesome !! Lady doing omlets was exceptional 😊
Business response:
Thanks for your comments. We are glad you enjoyed your stay and hope to see you again soon.
Very interesting trip The best part of this hotel is the staff. Everyone is friendly and willing to help with anything. On the other hand the food is absolutely horrible. I did not eat the last 3 days of my trip due to being sick. There is also construction that is taking place next door that was not mentioned anywhere on their website. While on the beach all you could hear were workers and constant jackhammering and banging. The views were amazing but hard to enjoy due to the noise. We will not be returning.
Business response:
Thanks for your comments. They help us to improve.
Decent hotel. Good Food and drinks Friendly and caring staff. Littele dated hotel but they are upgrading and construction is going on. Great location also,close to activities and clubs.
Business response:
Thanks for your comments. We are glad you enjoyed your stay and hope to see you again soon.
Nice hotel and nice beach. The pool could be a bit heated. The food was not great.
Business response:
Thanks for your comments. They help us improve.
Frequently asked questions about Sunset Royal Beach
How is Sunset Royal Beach rated?
Sunset Royal Beach has a 4.3 star rating with 6,874 reviews.
When is Sunset Royal Beach open?
Sunset Royal Beach is closed now. It will open at 9:00 a.m.