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Sunset Royal Beach
- Resorts
- Cancún, QR
About this business
Location details
Km 10, Blvd. Kukulcan Lote 13-B, Punta Cancun, Zona Hotelera, Cancún, QR, 77500, Mexico
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Nice all-inclusive hotel and attentive staff The staff was very attentive to all of our needs. We were a party of 14 and were treated very well every time we went to a restaurant or were at the pool. They were very polite, from waiters to bellmen to house keeping. We appreciate this level of service, as it enhanced our vacation experience. I wish their shuttle would have taken us to more places other than the other sister hotels, but taxis are cheap. I also wish there weren't as many timeshare tours taking place in the lobby... read more
Business response:
Thank you for your comments and we will pass them on to the staff and upper management and we hope you will consider returning in the near future.
Mupara el precio muy bien hotel. Deben remodelar algunas habitaciones. La comida muy buena y el personal excelente. Hacen muchas actividades durante el día y en la noche.
Business response:
Gracias por sus comentarios. Nos ayudan a mejorar. Por cierto tenemos una remodelación programada para la temporada baja. Esperemos verlos pronto.
Nice hotel beautiful view Staff was Great Thanks to Jesus, Carlos, Francisco, and Dannail, Great job for making our stay Comfortable . The buffet needs some work, the Ocean was beautiful but no way your swimming in it. The air conditioner was cold to cold, turn it off way to hot, but over all lunch and dinner were very good. Would we stay here again no.
Business response:
Thanks for your comments. They help us to improve.
very nice hotel Relax , Relax and Relax that is it . I think I don't need to tell anything more about it . just relax and enjoy your stay .
Estancia vacaciones Semana Santa Las instalaciones, la ubicación y el "todo incluído" muy bien, no se podría esperar menos dado lo que cobran. Parte del personal es amable, muchos no lo son (principalmente en el área del lobby y el valet parking). Reservamos 2 habitaciones con 1 mes de anticipación (en una sola reserva) y nos asignaron una en el segundo nivel y otra en el quinto, sin la más mínima intención de solucionar el pequeño inconveniente.
Nice hotel close to the beach and entrainment Nice hotel close to the beach and entrainment, but you can hear the outside noise in the rooms, so if you are planning to relax this is not the hotel for you. Food was excellent, customer service is ok
Hotel agradable all inclusive a orillas del mar El hotel cuenta con todas las comodidades necesarias aunque no es lujoso. Los buffets son poco variados pero de buena calidad y el snack en la alberca es una excelente idea. El área de playa es amplia y bien vigilada por salvavidas. Hacen una distinción entre socios y no socios pero los beneficios para estos últimos son pocos en realidad. Está muy bien ubicado, puedes caminar hacia el centro a la zona de discotecas y está a poca distancia de los centros comerciales. Lo mejor es... read more
Sehr Empfehlenswert! Der Service hat ab und zu mal die Getränke vergessen und können nicht so gut Englisch, aber ansonsten in ALLEN RICHTUNGENTOP!
Exelente ubicacion y muy Hermosa la playa El hotel tiene una una muy buena ubicacion en la zone hotelera,puedes caminar hasta Los antros la Playa es muy bonita y todo El personal es muy amigable y siempre con una sonrisa.
Frequently asked questions about Sunset Royal Beach
How is Sunset Royal Beach rated?
Sunset Royal Beach has a 4.3 star rating with 6,874 reviews.
When is Sunset Royal Beach open?
Sunset Royal Beach is closed now. It will open at 9:00 a.m.