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Sunset Royal Beach
- Resorts
- Cancún, QR
About this business
Location details
Km 10, Blvd. Kukulcan Lote 13-B, Punta Cancun, Zona Hotelera, Cancún, QR, 77500, Mexico
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Awsome beach! The beach was awsome but the staff was not the friendliest.
Business response:
We appreciate your comment. Regards,
Great resort for my birthday week The resort was great the food was good can't complain just a hint if u need more perks just tip the waiters and bartenders And u get exclusive things and ask for Abraham he's treated me so well on my stay
Business response:
Rubin, Thank your for let us know your opinion because is very important. Sincerelly,
Small resort...great staff We really enjoyed our stay here. Excellent staff..all very friendly. Food was good and great beach. Small, very friendly property.
Business response:
Was a plesure to attend you, we hiope to see you soon. Sincerelly,
Hotel limpio, comodo. Me fue muy bien.
Business response:
Hola: Gracias por su comentario y esperamos pronto su regreso. Saludos,
Cancun The resort is in a good location close to all areas. Love the restaurant in the center of the resort we had a great time and the resort allow us to stay till 4 pm after 11am check out with the same benefits such as restaurant and bar access. Love it.
Business response:
Hello, W appreciate your comment, please come back soon. Trully,
All inclusive but a little shabby An overall great stay, all you can eat, drink and activities galore.... Shows were haaaamazing and most staff helpful and accomodating. We had an issue with our ac which was backed up by a broken ceiling fan in 30degC+ heat, we asked reception 4-5 times over the length of our stay and neither were repaired, although we didn't kick up too much of a stink I was not satisfied with this service. The room was old but clean with a beatiful beach view, restaurants were good with a wide selection of... read more
Business response:
Hola, Thank you so much we appreciate your comments <nd we will be working so hard to be better Regards,
Nice place , close to beach In general staff helpful , but when comes to booking place in one of 2 restaurants staff is playing "hard to get place" for customers with pre paid services. We were sent twice to do booking via reception and then back to restaurant, not a good practice. Furthermore, while staff were very keen to do or help with any travel bookings done via hotel, this was not so when asked to assist with earlier bookings. The lobby bartender needs to go to a charm school. But, porters and cleaning staff very good... read more
Business response:
Swava, All your comments are taking seriously to help us to improve, that´s the reason we appreciate them. Regards,
Very good stay Was there for couple of days, no complaints.
Business response:
Hola, We appreciate your visit. Sincerelly,
Nice Hotel was nice, albeit old and in need of some updates. Stayed in studio room with ocean view, was very clean. 2 restaurants need reservations for dinner - 1 is always Italian other changes nightly (Mexican,Seafood,Asian).Italian is not air conditioned.Big outdoor tent with nightly buffet and entertainment. Snack/bar type food at pool. Food quality at all were great and Antonio the waiter was EXCELLET, made us feel welcome every night! We went end of August so no crowds and plenty of chairs at pool and beach. Beach was ... read more
Frequently asked questions about Sunset Royal Beach
How is Sunset Royal Beach rated?
Sunset Royal Beach has a 4.3 star rating with 6,837 reviews.
When is Sunset Royal Beach open?
Sunset Royal Beach is closed now. It will open tomorrow at 9:00 a.m.