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Sunset Royal Beach

4.3

About this business

Location details

Km 10, Blvd. Kukulcan Lote 13-B, Punta Cancun, Zona Hotelera, Cancún, QR, 77500, Mexico

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.36,837 reviews
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Fabian's profile image
Fabian 
8 years ago

Service and staff is great, rooms should be renovated, but ot her than that everything is ok ! 

EAbrego's profile image
EAbrego 
8 years ago

Centrico pero descuidado y las cenas sin calidad Requiere actualizarse mucho VS excelente ubicacion 

ESTEVAO's profile image
ESTEVAO 
8 years ago

Ótimo hotel bem localizado ao lado do Coco Bongo Comida e atendimenti tudo ótimo Funcionários educados Recomendo a todos 

Gina's profile image
Gina 
8 years ago

El hotel bien el personal pésimo Qué pena que el personal del hotel no aprecie el turismo nacional, ya que más de una persona no te hacía caso por qué no eres extranjero y no das propinas en dólares 

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Gibran 
8 years ago

Buen hotel por la relación valor-precio. Excelente tamaño de la habitación (muy amplia) La comida de los restaurantes podría mejorar. 

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Brittany 
8 years ago

Nice all-inclusive hotel and attentive staff The staff was very attentive to all of our needs. We were a party of 14 and were treated very well every time we went to a restaurant or were at the pool. They were very polite, from waiters to bellmen to house keeping. We appreciate this level of service, as it enhanced our vacation experience. I wish their shuttle would have taken us to more places other than the other sister hotels, but taxis are cheap. I also wish there weren't as many timeshare tours taking place in the lobby... read more

Business response:

Thank you for your comments and we will pass them on to the staff and upper management and we hope you will consider returning in the near future. 

puerto Rico's profile image
puerto Rico 
8 years ago

Mupara el precio muy bien hotel. Deben remodelar algunas habitaciones. La comida muy buena y el personal excelente. Hacen muchas actividades durante el día y en la noche. 

Business response:

Gracias por sus comentarios. Nos ayudan a mejorar. Por cierto tenemos una remodelación programada para la temporada baja. Esperemos verlos pronto. 

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Verified traveler 
9 years ago

Nice hotel beautiful view Staff was Great Thanks to Jesus, Carlos, Francisco, and Dannail, Great job for making our stay Comfortable . The buffet needs some work, the Ocean was beautiful but no way your swimming in it. The air conditioner was cold to cold, turn it off way to hot, but over all lunch and dinner were very good. Would we stay here again no. 

Business response:

Thanks for your comments. They help us to improve. 

Edson's profile image
Edson 
9 years ago

very nice hotel Relax , Relax and Relax that is it . I think I don't need to tell anything more about it . just relax and enjoy your stay . 

Frequently asked questions about Sunset Royal Beach

How is Sunset Royal Beach rated?

Sunset Royal Beach has a 4.3 star rating with 6,837 reviews. 

When is Sunset Royal Beach open?

Sunset Royal Beach is closed now. It will open tomorrow at 9:00 a.m.