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Symphony Veterinary Center

4.6

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Location details

170 West 96th Street, New York , NY, 10025, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
Sun9:30 a.m. to 3:00 p.m.
4.6794 reviews
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Joy Y.'s profile image
Joy Y. 
rating
8 years ago

Very disappointed. I took my chihuahua here for a couple of visits as she was bleeding from her vulva despite having been spayed, and I have finally decided to switch to a different vet. Here are the things that went wrong, chronologically - 1. they tried to collect a urine sample (to test for UTI) by way of cystocentesis, which means sticking a needle through the stomach into the bladder, but didn't succeed because they claimed that my dog didn't have enough pee in her bladder; afterwards, i took my dog out for a walk in ... read more

Business response:

We are so sorry to hear that you are disappointed with your experience at Symphony Vet Center. Due to confidentiality, we cannot comment on your pet's specific medical care. Medicine is not always as straightforward as we would like it to be, and sometimes multiple diagnostic tests are needed to obtain an accurate diagnosis. Multiple doctors have had extensive conversations with you about your pet's care, but we do apologize if there were any miscommunications. We are very sorry that our lab misplaced your pet's urine sa... read more

Adam M.'s profile image
Adam M. 
rating
8 years ago

Like many of the other reviews are saying, they overcharge big time. Go to any other nearby vet and you will see your bill shrink, and you will get just as good if not better care. One in particular that is great is Heart of Harlem Veterinary Clinic. Secondly the best vet that they had, Dr. Ma, Who was extremely attentive and caring, has left. Thirdly, I had an appointment and because of issues with my cat and her carrying case and Parking, I was exactly 14 minutes late (they were literally on the phone trying to call me whe... read more

Elizabeth W.'s profile image
Elizabeth W. 
rating
9 years ago

When I visited, they placed me with a non in house veterinarian and she was nice. I had to schedule a follow up visit to run some blood test for my dog. I was told by the front desk staff that it would only cost around $40 cause I wasn't seeing a vet but was just getting blood work done. Also, one of the girls at the front desk is pretty ditzy, constantly gives incorrect information and halfway through my transaction she starts talking with another vet about helping her with a project. I had to reel her back in and remind he... read more

Lisa D.'s profile image
Lisa D. 
rating
9 years ago

DO NOT TAKE YOUR DOG TO SYMPHONY VET. My dog was misdiagnosed, given a contraindicated combination of medications where he ended up in the ER. He survived - but in addition - Dr Campbell who misdiagnosed and prescribed the contraindicated medications, refused to meet with me in person to discuss the situation. I took my dog to Animal Medical Center where they found a tumor. He was diagnosed with cancer and underwent surgery to remove the tumor. 

Michelle M.'s profile image
Michelle M. 
rating
9 years ago

We brought our guinea pig to the vet (they claim to specialize in small animals) because we suspected he had ringworm. Though very nice, Dr. Levison looked at him for 1 second and said he just had an eye infection, and when we mentioned again we thought it was ringworm, she said she'd look at his eye again using a fluorescent light which would catch ringworm (of course that costed extra unbeknownst to us). Relieved thinking he just had an eye infection, we took him home and gave him the prescribed eye medicine. It seemed to ... read more

Business response:

Michelle, thank you for your feedback. We are sorry for your experience with our hospital. When Dr. Levison saw your companion, we can assure you that proper diagnostic measures were taken. At the time he was examined, he showed no indication of anything other than the eye infection. Since symptoms change over time, we are always happy to follow up with our patients if they are not responding as expected to treatment. If you would like to review the medical records with a member of our team, please do not hesitate to give us... read more

J D.'s profile image
J D. 
rating
11 years ago

Update: 11/25/17 My Original Rating was 5 stars but I had taken my dog here about 2 months ago to be checked out for vomiting, and even brought my new addition of a pup to receive vaccinations. I had paid over $600 to have my older dog given fluids, an xray and medication that no one explained to me what it would do or the side effects of the medicine. I had spent only 10 minutes with a vet who was not Dr. Cambpell. I was also practically forced to buy dog food that was a prescription. When I had asked the doctor what was t... read more

NA N.'s profile image
NA N. 
rating
11 years ago

HORRIBLE! My dog was unprovoked bitten 3x in CP. The other dog's owner took responsibility (because I insisted & there were many witnesses). The 4 of us walked to his vet "symphany" together. They made my bleeding dog wait 15 minutes & then told me that although 2 doctors were in the back without patients, we had to wait 4 hours because the vets were making calls to patients while they were waiting for their appointments to arrive. They said they could see him in 4 hours when they had an opening. NO CLIENTS IN THE VET... read more

Lisa S.'s profile image
Lisa S. 
rating
11 years ago

They over-treated my beautiful cat who died prematurely of complications from diabetes treatment. The thousands of dollars I spent did nothing but cause more suffering. They also neglected to refer me to the feline diabetes specialist a few blocks away. I had to euthanize my best friend which, of course, cost several hundred more dollars. I will never take another beloved pet to these cruel crooks. 

R.F. B.'s profile image
R.F. B. 
rating
11 years ago

I'm going to predicate this review by saying that I realize it's an outlier--and quite possibly the lowest rating ever posted here for Symphony. All I can say is that this was *my experience* and I gave them a fair shot--ten years in fact. REASONS: --They handled the terminal diagnosis of my late cat with insensitivity and in poor form. --Dental work done there on my other cat over the course of several years was, as recent x-rays established, done very poorly and contributed to a chronic gum condition. --Their rates are, a... read more

Frequently asked questions about Symphony Veterinary Center

How is Symphony Veterinary Center rated?

Symphony Veterinary Center has a 4.6 star rating with 794 reviews. 

When is Symphony Veterinary Center open?

Symphony Veterinary Center is closed now. It will open at 8:30 a.m.