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1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Samantha was great and very helpful after sharing a few challenges from my previous experience.
Business response:
Thank you for your feedback! We're glad Samantha was able to assist you and help turn things around after your previous experience. We appreciate the opportunity to make things right.
Fast diagnosis of repairs needed, but slow completion of those repairs. The 3 repairs waited to start until all parts were recieved, rather than start on 2 that used in house parts. Took 2 days to complete.
Business response:
Thank you for your feedback, James. We appreciate your acknowledgment of our fast diagnosis process. We understand that timely completion of repairs is crucial, and we are continuously working to improve our efficiency. Your comments regarding the timing of completing repairs will be taken into consideration as we strive to enhance our services. To discuss your experience in more detail, please reach out to our Service Director, Clint Givens, at Cgivens@vtaig.com. We value your input and are here to assist you.
Janice was very thoughtful and prompt with information. My truck was repaired within the timeframe promised
Business response:
Thank you, Scott, for your positive feedback! We appreciate your recognition of Janice's thoughtful and prompt service. It's great to hear that your truck was repaired within the promised timeframe. We look forward to seeing you next time!
Excelente servicio. Muy buena atención lo recomiendo totalmente vehículos en perfectas condiciones muy buenos precios.
Business response:
Thank you, Victor, for your wonderful feedback! We are delighted to hear that you had an excellent experience with our service and that you found our vehicles to be in perfect condition at great prices. Your recommendation means a lot to us, and we look forward to serving you again in the future!
This was a very pleasant experience. The service man Artero was courteous, and explained all the mechanics notes. I was there for approximately one hour which is awesome! Thank you for beeing a pleasure to work with.
Business response:
Thank you, Donna, for your wonderful feedback! We are thrilled to hear that you had a pleasant experience and that Arturo provided you with courteous service. Our team strives to ensure that every visit is efficient and enjoyable, and we appreciate your recognition of that. We look forward to serving you again in the future!
Samantha made this visit one of the best in the last couple of years. She was quick, professional and knowledgeable nad delivered my car on time.
Business response:
Thank you for the great feedback! We're thrilled to hear Samantha made your visit such a positive experience and got your car to you on time.
Samantha ther service advisor was great and informative. She made the process easy and seamless. She was knowledgeable and went above and beyond.
Business response:
Thank you for your wonderful review! We are thrilled to hear that Samantha provided you with exceptional service and made your experience easy and seamless. Her dedication and knowledge truly reflect our commitment to customer satisfaction. We look forward to serving you again in the future!
Overall, it was a great experience got exactly what we were looking for with the help of our salesman.
Business response:
Thank you, Rachel, for your wonderful feedback! We're thrilled to hear that you had a great experience and found exactly what you were looking for with the assistance of our team. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. We look forward to seeing you next time!
Very friendly! Easy to work with and prompt with updates and info for services rendered.
Business response:
Thank you for your feedback! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our team. Providing friendly and efficient service is our priority, and your feedback reinforces our commitment to keeping our customers informed every step of the way. We look forward to assisting you again in the future!
Texas Nissan has a 4.2 star rating with 9,930 reviews.
Texas Nissan is open now. It will close at 8:00 p.m.