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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great work! I was promptly attended to. The work was delivered on time same day.
Business response:
Thank you for the great feedback! We're happy to hear that you were promptly assisted and that everything was completed on time the same day. Providing efficient, reliable service is something we take seriously, and it’s great to know that your experience reflected that. We appreciate your support and hope to see you again when your vehicle needs us!
It served my needs. I do not like getting rating surveys multiple times from every place I do business.
Business response:
Thank you for your feedback! We’re glad to hear that our service met your needs. We also appreciate your thoughts on receiving multiple surveys—your input is valuable, and we’re always looking for ways to improve the customer experience. Thank you for choosing us, and we hope to serve you again in the future!
I always appreciate the service that is provided. They are always courteous, friendly and competent
Business response:
Thank you for your wonderful feedback! We’re so glad to hear that you consistently receive courteous, friendly, and competent service. We truly appreciate your loyalty and look forward to continuing to provide you with the best service possible!
Tge service was outstanding. I will be looking forward to my next visit. Great job!
Business response:
Thank you for the fantastic feedback! We're so glad to hear you had an outstanding experience. We look forward to welcoming you back for your next visit!
Very friendly and attentive service. It didn’t take as long as the time quoted.
Business response:
Thank you for sharing your experience! We’re thrilled to hear that you received friendly and attentive service, and we’re happy that the process was quicker than expected. We truly appreciate your feedback and look forward to assisting you again in the future!
The workers very polite and helpful, answered and listened to my questions and concerns, the only problem was that I had to go back two days later do to a oil leak through the brake pedal
Business response:
Thank you for sharing your feedback! We’re glad to hear that our team was polite and helpful in addressing your questions and concerns. However, we regret that you had to return due to the oil leak issue, and we understand how inconvenient that must have been. We truly appreciate your patience and hope that everything was resolved during your follow-up visit. If you need anything else, don’t hesitate to reach out!
It was good, Clinton is good at his job Overall the experience was good, I can't complain
Business response:
Thank you for your feedback! We're glad to hear that your experience was positive and that Clinton took great care of you. We appreciate your kind words and are happy to know you were satisfied with the service. If there's anything we can do for you in the future, don't hesitate to reach out!
Service and attitude has been declining for last few years. Was more friendly on last 2 visits. I was very disappointed to get home and find my car had factory recalls that were not addressed when I was in for service. Also one survey per visit is enough
Business response:
Thank you for taking the time to share your feedback. We’re sorry to hear that your recent experiences haven’t reflected the level of service you’ve come to expect. Your comments about the recalls and the survey process are appreciated. We’d like the opportunity to look into this further and ensure your concerns are properly addressed. Please reach out to our Service Director, Clint Givens, at Cgivens@vtaig.com so he can personally assist you.
Hands down the best dealer service department. Thanks to Samantha my service advisor. Less than an hour they fixed the problem, had my emissions test done,, and my car washed. Samantha is great! Thanks always to Clint, the service manager. He has always stepped in to make things right.
Business response:
Thank you for your amazing feedback! We're so glad to hear that Samantha provided you with great service and that your experience was quick and efficient. It’s wonderful to know that Clint has consistently been there to ensure things are handled well. We truly appreciate your trust and are thrilled to have such a dedicated team working to take care of your vehicle. Thanks again for sharing your experience, and we look forward to seeing you next time!
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 9,538 reviews.
When is Texas Nissan open?
Texas Nissan is closed now. It will open at 8:00 a.m.