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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Another wonderful service from Leo. He is my service advisor and has taken excellent care of me and my car. I truly appreciate his passion, professionalism and people skills. Thank you Leo.
Business response:
Thank you for sharing your experience! We’re glad to hear that Leo has taken such great care of you and your car. We truly appreciate your kind words and will be sure to pass them along to him. We look forward to continuing to serve you in the future!
Always a pleasure having Leo as my service advisor Leo always acts in a very proffesional, warm and friendly manner
Business response:
Thank you for your kind words! We're so glad to hear that Leo continues to provide you with professional, warm, and friendly service. It’s always a pleasure to know our team is meeting your expectations. We look forward to assisting you again in the future!
Service advisors are very friendly and knowledgeable. Facility is pretty clean. I have yet to see popcorn out as advertised. Overall, I’m satisfied with the services performed
Business response:
Thank you for your feedback! We’re glad to hear that you found our service advisors friendly and knowledgeable, and that you were satisfied with the services performed. We appreciate you noting the cleanliness of the facility as well. We’ll definitely look into the popcorn situation and make sure it’s available as advertised. We look forward to seeing you again!
They are very professional. I only waited less than 5 minutes upon arrival. Ray informed I will need to come back to have a leak fixed.
Business response:
Thank you for your review! We're glad to hear that your experience was efficient and professional, and that Ray was able to keep you informed about the next steps. We appreciate you choosing us and look forward to assisting you with the leak repair when you're ready!
I was immediately greeted when I walked in. When I mentioned which car I was interested in, I wasn't pressured to buy a different car out of my price range. Jerrel was very kind and informative.
Business response:
Thank you for sharing your experience! We're glad to hear that Jerrel was able to assist you without any pressure and provide the information you needed. We appreciate your feedback and look forward to serving you again in the future!
Outstanding experience! My daughter’s car broke down the day before, and we were in urgent need of a reliable replacement. Walid, our sales agent, went above and beyond to find us a great car and completed the entire transaction within a day. He was professional, knowledgeable, and incredibly helpful throughout the process. We truly appreciate his efficiency and dedication. Highly recommend Walid and this dealership to anyone looking for a smooth and stress-free car-buying experience! Thank you Walid:)
Business response:
Thank you for sharing your wonderful experience! We’re so glad Walid was able to go above and beyond to find a great car for you and complete everything so quickly. It’s fantastic to hear that his professionalism and dedication made the process smooth and stress-free. We truly appreciate your recommendation and look forward to serving you again in the future. Thanks again, and enjoy your new car!
I have found the service at Texas Nissan to be prompt and efficient. They are very good at describing what they will do and always check with me if they need to do something more. They’re very good at explaining the situation. I’ve also found them to be excellent at communicating when my car will be ready and informing me when it is in fact ready.
Business response:
Thank you for your kind review! We’re glad to hear that you’ve had a positive experience with our service team. Clear communication and efficient service are top priorities for us, and we're thrilled to know we’re meeting those expectations. We look forward to assisting you again in the future!
My experience with this location has been great the employee are very kind and care about there customers.
Business response:
Thank you for sharing your experience! We're glad to hear that our team has provided you with excellent service. We truly care about our customers and are happy to know that it shows. We look forward to assisting you again in the future!
Plus: People (Shawn & Leo) very pleasant & efficient. +++++ Like the service advisors a lot - make you feel special. . Quite nice! Minus: Waiting room typical (dated) and not enough seats. Nothing special. If you’re used to service waiting area and amenities at Sewell - you’ll miss it. Go look at service areas at Sewell BMW in Grapevine for the gold standard.
Business response:
Thank you for your thoughtful feedback! We’re so glad to hear that Shawn and Leo made your experience pleasant and efficient, and we appreciate you mentioning how special they made you feel. We also value your constructive comments about the waiting area. We understand that the service space is important, and your input will help us work toward improving it. We’re grateful for your loyalty and hope to continue providing you with great service in the future!
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 9,538 reviews.
When is Texas Nissan open?
Texas Nissan is closed now. It will open at 8:00 a.m.