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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Decent Experience, but Transparency Needs Work I recently purchased a vehicle here and wanted to share my experience. On the positive side, the dealership has some decent deals, and the staff—especially the car salesmen and finance department—were friendly and helpful throughout the process. A special shoutout to Clint Calhoun for making the sale mostly seamless and professional. The individual team members are truly great to work with. However, like most traditional dealerships, there was quite a bit of back-and-forth in th... read more
Business response:
We appreciate your perspective, Spencer, and thank you for taking the time to share your detailed feedback about your vehicle purchase experience with us. We are pleased to hear that you found our team members to be friendly and helpful throughout the process, and that you had a positive interaction with our sales and finance departments. It means a great deal to us when customers recognize the dedication our staff puts into making the experience as smooth as possible. We recognize that transparency in pricing is essential f... read more
Samantha is Awesome she always takes care of me. Great customer service Samantha is Awesome
Business response:
We are happy to hear about your wonderful experience with Samantha. It sounds like you received exceptional care and attention during your visit. Having someone who consistently provides outstanding service makes all the difference, and we are thrilled that you feel so well taken care of. Your kind words about the quality of service you received mean so much to us at Texas Nissan. We truly appreciate customers like you who take the time to share their positive experiences.
Waiting and will update on recommending the dealership. The buying process was what I expected. I had some challenges so I knew I would not be in and out real quick. The vehicle was priced well and in great condition. I have no problem with the sale portion of my experience. The My sales person was great. I will say the follow up after the sale is not good. I was supposed to get a check from them after purchase. I told them I needed it buy a certain time and was told no problem. It did not arrive by that time and I had to ke... read more
Business response:
Thank you for your honesty regarding your recent experience with us. We understand your frustration with the follow-up service after your purchase. Your experience doesn't meet the standards we strive for. We appreciate you sharing your perspective, as this helps us understand where we can improve our processes. Your feedback is valuable to us. We want to make sure we address these concerns properly, so please contact our General Manager, Yousef Abdel-Hamid at YAbdel-Hamid01@vtaig.com so we can work together to resolve the o... read more
They do a Great job at the dealership they have great service and a great place go
Business response:
Thank you for taking the time to share your wonderful experience with us. We are absolutely thrilled to hear that you found our dealership provides excellent service and creates a great environment for our customers. Your feedback about the quality of our work and service means so much to our entire team at Texas Nissan. We truly appreciate customers like you who recognize our commitment to delivering outstanding experiences, and we look forward to continuing to serve you with the same level of excellence in the future.
Service was great. Ray, my service rep wad very professional and knowledgeable. Good to work with.
Business response:
We greatly appreciate your positive feedback about your service experience with us. It's wonderful to hear that you found the service to be excellent and that Ray provided you with professional and knowledgeable assistance. We're pleased that he was easy to work with and made your visit a positive one. Your kind words mean a great deal to our team, and we look forward to continuing to provide you with outstanding service in the future.
They did a good job with the oil change, also car wash and had great customer service..
Business response:
Your feedback is incredibly valuable and we're thrilled to hear about your positive experience with us. It's wonderful to know that our team provided excellent service during your oil change and that you were pleased with the car wash as well. We take pride in delivering quality automotive care while ensuring our customers feel welcomed and valued. Your kind words about our customer service truly mean a lot to our team at Texas Nissan. We look forward to continuing to serve you and providing the same level of care for all yo... read more
Texas Nissan of Greapevine had a great team and was easy to work with! Highly recommend!
Business response:
Thank you for choosing Texas Nissan and for sharing your positive experience! We are delighted to hear that our team made your visit smooth and enjoyable. Your recommendation means so much to us, and we appreciate you taking the time to share your feedback. We look forward to serving you again in the future and continuing to provide the excellent service you experienced.
I showed up without an appointment, they immediately gave me an accurate timeline . They finished with my car 1/2 an hour early and also rotated my tires . Thanks
Business response:
Thank you for taking the time to share your experience with us. We understand how valuable your time is, and we are delighted to hear that our team was able to provide you with prompt service even without a scheduled appointment. It's wonderful that we could give you a clear timeframe and complete your service ahead of schedule. We're pleased that our team went the extra mile by taking care of your tire rotation as well. Your feedback means a great deal to us, and we truly appreciate your business at Texas Nissan.
Good experience. Elix was very helpful to us. We had a good finance experience with Nick.also.
Business response:
Thank you for sharing your positive experience with us. We are delighted to hear that you had such a wonderful visit and that our team was able to provide you with excellent service. It's great to know that Elix was so helpful throughout your experience and that Nick made your financing process smooth and positive. We truly appreciate customers like you who take the time to recognize our team members for their dedication and hard work. Your feedback means a lot to us and helps us continue to provide the quality service our c... read more
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 10,686 reviews.
When is Texas Nissan open?
Texas Nissan is closed now. It will open tomorrow at 7:00 a.m.