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1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Samantha was great! :) really friendly and made things easy. Will definitely be back, thanks again!
Business response:
Thank you for your wonderful feedback! We're delighted that Samantha provided you with friendly and easy service. Your kind words mean a lot to our team, and we look forward to serving you again at Texas Nissan in the future!
Sales person was not very helpful but probably average for car salesmen overall. He wouldn’t negotiate the “dealer fees” on a used car until I told him I was leaving. Finance guy (didn’t get his name) was very good and worked to get us a better deal than what was originally presented.
Business response:
Thank you for taking the time to provide feedback about your experience with us. We understand your concerns. Your feedback helps us identify areas where we can better serve our customers from the start of their visit. We are pleased to hear that our finance team was able to work with you to improve the terms and provide better value. We take all feedback seriously as it helps us ensure every customer receives the attentive service they deserve throughout their entire experience. To discuss your experience further, please co... read more
Very friendly staff and knowledgeable about what my vehicle needs. Not pushy for unnecessary services
Business response:
We genuinely appreciate your positive feedback about our team's approach to customer service. It means so much to hear that our staff made you feel comfortable and provided helpful guidance regarding your vehicle's needs. We take pride in ensuring our team stays informed and can offer you the expertise you deserve. Your recognition of our commitment to honest service without unnecessary pressure truly reflects the values we strive to uphold at Texas Nissan. Thank you for taking the time to share your experience with us.
Always very good service! .. I have always been treated fairly and with respect at this dealership. I trust them to do the right thing and have not been disappointed.
Business response:
We are grateful for your continued trust in Texas Nissan and your wonderful feedback. It means so much to hear that you consistently receive excellent service and feel valued as a customer. Your comments about being treated with fairness and respect reflect the standards we strive to maintain every day. We truly appreciate customers like you who recognize our commitment to doing what's right, and we look forward to continuing to earn your trust in the future.
Great service, V help any time to make a great maintenance to my SUV, great communication
Business response:
We are honored to hear about your positive experience with our service team. Your feedback about the excellent maintenance provided for your SUV truly means a lot to us. We take pride in delivering quality care for every vehicle that comes through our doors. It's wonderful to know that our communication met your expectations and that you felt supported throughout the process. Thank you for choosing Texas Nissan and for taking the time to share your experience with others.
V keep me updated from the time they received my vehicle until it was ready. Thank you V
Business response:
We are overjoyed to hear that our team kept you well-informed throughout your vehicle service experience. Consistent communication from start to finish is something we strive for, and we're thrilled to know we met your expectations. Your feedback about staying updated every step of the way truly means a lot to us. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future.
Very friendly worked with what I could afford awesome experience Made different suggestions and made sure the car I got was something I was comfortable in
Business response:
We are elated to hear about your wonderful experience with us! It sounds like our team took great care in understanding your budget and finding solutions that worked perfectly for you. We're thrilled that you felt comfortable throughout the process and that our suggestions helped you find the right vehicle. Your satisfaction means everything to us, and we're so glad we could make your car-buying journey such a positive one. Thank you for choosing Texas Nissan and for taking the time to share your experience!
The customer service from the team was great as usual, specially, Samantha always doing a great job reminded me my military discounts so thank you.
Business response:
We are elated to hear about your positive experience with our team. It's wonderful to know that our customer service consistently meets your expectations and that you feel well taken care of during your visits. We're especially pleased that Samantha was attentive to your military discount - recognizing and honoring the service of our military customers is something we take great pride in. Your kind words about the exceptional service you received mean a great deal to us, and we look forward to continuing to provide you with ... read more
Customer service was great! However, the installation of the weather stripping on my windshield was not done well at all. I need to return so that the technician can do a better job of installing it.
Business response:
Thank you for sharing your feedback about your recent visit. We truly appreciate you taking the time to recognize our customer service team for their great support. It means a lot to know that our team made a positive impression during your visit. We understand your concerns regarding the weather stripping installation on your windshield not meeting your expectations. We want to ensure that all work performed meets the high standards you deserve. When you return for the reinstallation, our technicians will take extra care to... read more
Texas Nissan has a 4.2 star rating with 10,686 reviews.
Texas Nissan is closed now. It will open tomorrow at 7:00 a.m.