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1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Good The technician was helpful. He provided fast updates and transparency on the vehicle maintenance.
Business response:
Thank you for the feedback! We’re so glad our technician could provide the transparency and fast updates you deserve. We believe that clear communication is just as important as the maintenance itself. We'll be sure to share your kind words with the service team!
They were very thorough, great with feedback and follow through. I appreciate their honest assessment, fast work, and excellent communication
Business response:
Thank you for the wonderful feedback! We take great pride in providing honest assessments and keeping our customers informed every step of the way. It’s rewarding to hear that our team’s commitment to thorough work and fast service stood out to you. We truly appreciate your support!
The employees were very kind, accommodating, and efficient. I really appreciated being able to go home via Uber while the work was completed.
Business response:
Thank you so much for the kind words! We know your time is valuable, so we’re thrilled you were able to take advantage of the Uber service and stay comfortable at home while we worked. We'll be sure to pass your compliments along to the whole team!
Everyone was very professional and worked very hard to get me on my new Rogue.
Business response:
Congratulations on your new Rogue! We are so happy we could make it happen for you. Our team takes a lot of pride in working hard for our customers, and we’ll be sure to share your kind words with everyone involved. Enjoy the new ride!
First experience that wasn't solid. So I think it was just a one off. Just didn't get good communication. Repairs was to high to fix based on vehicle value.
Business response:
Thank you for being a loyal customer and for your honesty. We’re sorry the communication wasn't up to our usual 'solid' standards this time around. To discuss your experience further and work towards a resolution, please reach out to our Service Director, Clint Givens, at Cgivens@vtaig.com.
Always on point. Come with updates and where they are on the vehicle Customer service is the best
Business response:
Thank you so much! We aim to stay 'on point' for you every single visit. We know how important it is to stay in the loop when your vehicle is in the shop, so we’re thrilled to hear you appreciate the updates. See you next time!
Rob took care of everything. He was very personable and took the time to listen to my concerns and check to see that everything was done right.
Robert came out to greet me, documented my needs and provided updates throughout my service
No xx Got what I wanted in reasonable amount of time This is really irritating
Business response:
Thank you for the 5-star rating! We’re happy to hear you got exactly what you needed in a timely manner. We're sorry to hear that the feedback process was frustrating—we truly appreciate you sticking with it to share your support for us!
Texas Nissan has a 4.2 star rating with 10,199 reviews.
Texas Nissan is closed now. It will open tomorrow at 7:00 a.m.