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The Bath Authority
- Kitchen & Bath
- Bedford Heights, OH
About this business
CLEVELAND BATHROOM REMODELING EXPERTS At The Bath Authority, we put our customers first… a lot of companies might say this but we live it! Our entire bathroom remodeling team from the founders of The Bath Authority to our production department, sales team, customer service reps, and installers, all of us are solely focused on the customer first! It starts with our company mission, to provide the highest quality bathroom remodeling products at the best market prices possible while delivering a world-class customer experienc... read more
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
They are great.
Business response:
Hi, Customer. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
I would definately reccomend Bath Authority to others.
Business response:
Hello, Ruth. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at The Bath Authority with your home improvement project!
Bath Authority was priced better than competitors and completed task/remodel in time scheduled. The BA team left a positive experience for the client.
Business response:
Hello, Craig. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at The Bath Authority with your home improvement project!
From start to finish everthing took place as agreed. There were no surprises. Install team was well prepared. Thanks Zan & Eric. John in the sales dept. answered all our questions. The samples were spot on!
Business response:
Dan, we appreciate your feedback and thrilled to hear John, Zan, and Eric helped provide you with an exceptional experience from start to finish! Thanks again for choosing The Bath Authority for your bathroom remodeling needs!^J
It's a beautiful looking shower that I really would recommend to everyone!
Business response:
Hello, Garbrielle. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at The Bath Authority with your home improvement project!
Andre the manager is very respectful, accommodating, and hires quality employees. The salesman, Sam, is very respectful, accommodating, and gave me the best deal possible. The two gentlemen doing the installation, Tom and Joe, are as good as it gets. They are very respectful and skilled, they take the time to answer all questions, they are very diligent with the work that they do, and they are very careful to not leave a mess. Tina in customer service is conscientious, accommodating and works very hard to make sure the custo... read more
Business response:
Hi Customer, we appreciate your feedback of this experience with our amazing team here at The Bath Authority. We are thrilled to hear your satisfaction was met from start to finish. Thanks again for choosing us for your bathroom remodeling needs!^J
They were very clean. They were in and out in two days. Everything went well. They did run into a problem with the door. They came out the next day to remeasure it. They will be replacing the door once it comes in.
Business response:
Hello, John. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at The Bath Authority with your home improvement project! If you have any questions, please don't hesitate to contact us for assistance.^J
Great job - explained everything to me with the steps they took to replace my outdated fiberglass shower., I hated that shower and now my master bath is stunning! I know this will increase my home value now,.
Business response:
Deborah, we truly appreciate your kind words regarding the service provided to you by our team and happy we could give you a stunning master bath to enjoy! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@thebathauthority.com with your feedback!^J
Both Patrick Bauer, the Design Consultant, and Daniel "Ziggy" the installer, were professional and knowledgeable, answered all are concerns and we are happy with the finale results, Bravo !!
Business response:
Hello, Larry! Thank you for this amazing feedback on your experience with us at The Bath Authority! We are so happy to hear that Patrick and Daniel provided you with a great experience from start to finish. Thanks again for trusting The Bath Authority with your home-improvement needs!^J
Frequently asked questions about The Bath Authority
How is The Bath Authority rated?
The Bath Authority has a 4.9 star rating with 737 reviews.
When is The Bath Authority open?
The Bath Authority is open now. It will close at 8:00 p.m.