The Edge Fitness Clubs

Yerg N. 

on Yelp

10 years ago

This relates to the gym in Greenwich. Great place and great trainers. My issue is that they automatically charge my credit card $1600 to renew the training sessions about 6 weeks in advance. they do this every year and it pisses me off every year. This year, I decided to talk to the mgr about it, and after about 3 weeks of trying to reach him, he called me back and said their policy was to not refund anything for any reason. The only way that money would be refunded is they made a mistake. That the contract I signed ye... read more

Kris A. 

on Yelp

10 years ago

I used to go to the Trumbull and Fairfield edge locations - loved them!!!! Then I moved and had to start going to this location. I have had a terrible experience before and today I decided to give it a second try. One, you have to pay more because it is a smaller location (makes complete sense right?). Two, the turf area is smaller than my studio apartment (that is saying a lot). Three, yes they have wifi, but no it does not work well. As someone who has to be reachable via email for work at all times I had to leave aft... read more

Matt S. 

on Yelp

10 years ago

I wouldn't recommend this gym to anyone, they seem to think its the best Edge because it was the original but that's far from the truth. I wouldn't doubt the newer locations are much better and bigger, but this basement of fitness club is awful. The reason for 1 star is because it gets the job done and the employees are alright. My problem is with how crowded it gets and how they are encouraging more people sign up when the gym can't fit anyone else during peak hours and is tight during regular ones. Another issue is b... read more

Emily L. 

on Yelp

10 years ago

I joined this gym 2 years ago, and during that time I feel the gym has deteriorated. I am particularly unhappy with the classes, since that was one of the primary reasons I joined this club. I have found that the class schedule is extremely limited Pilates, for one, is given 3 times a week, and at very inconvenient times, like 11AM. In addition,I find the quality of the instructors lacking. As most of us know, form is extremely important in fitness, in terms of effectiveness and safety. The instructors I've taken clas... read more

Sarah C. 

on Yelp

11 years ago

WARNING: DO NOT JOIN THIS GYM. ONCE YOU'VE SIGNED THEIR CONTRACTS, THEY WILL NOT LET YOU CANCEL THEM UNLESS YOU MEET THE REQUIREMENT LISTED IN THE FINE PRINT THAT THEY DO NOT INFORM YOU OF OR GIVE TO YOU! PLEASE FOR YOUR SAKE, JOIN SOMEWHERE ELSE. This "Gym" does not deserve a star, or even a review. I am writing this to WARN those who may be interested in joining the gym. First and foremost, the staff are horrible human beings. They lied to my husband and I when I joined, locking us into a 2 year contract. He is in Mari... read more

Warierfawn L. 

on Yelp

11 years ago

DO NOT JOIN EDGE FITNESS CLUB!! They will tell you if you move out of the area, or have a doctor note, you can cancel your membership any time. THAT IS A LIE!!!! I found out I'm pregnant after couple months joined edge fitness. I told them I feel suffocated and cannot breathe in the gym, because it's in the basement type of thing. I have to climb the stairs to breathe. I do not want to risk my baby and myself by being forced to stay with Edge fitness. But Edge fitness FORCES me to stay. I gave them my doctor note and told th... read more

JL A. 

on Yelp

11 years ago

This place makes absolutely no sense. You will pay more for the Greenwich location because they have a smaller location and a smaller parking lot. The equipment is old and not updated while the Fairfield/Trumball gym has brand new machines and they pay less per month. When questioned about the strange policy the staff said "well that's Greenwich for you." Great customer service! Don't waste your time here, there's a NYSC down the street. 

J N. 

on Yelp

12 years ago

Reasonably simple gym layout with good selection of weigh lifting equipment & modest cardio area. Have been happy with the variety of equipment available. However, I have to echo some of the other warnings I found listed about club policies & management. Whether it's this location or the chain I don't know, but they have some of the most frustrating policies associated with a fitness club I've ever seen. 1) you must possess a bar scan key to enter the club. Yep another thing to carry. Not realistic. Tried to scan the barc... read more

Donna W. 

on Yelp

12 years ago

Although I loved my trainer, Meghan I have to say that their policies are outrageous. After telling me that they no longer require their members to cancel via registered, certified mail, they have lied about cancelling my membership. Shaun supposedly cancelled it on March 21st but I was still charged on March 26 for another month. Not to mention the training sessions I was talked into with the emphasis placed on auto-renewal after the 4th session unless I cancelled. I attempted to make sure that I would not be charged again ... read more