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The Edge Fitness Clubs

3.1

About this business

Location details

1333 E Putnam Ave, Riverside, CT, 06878, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 10:00 p.m.
Tue5:00 a.m. to 10:00 p.m.
Wed5:00 a.m. to 10:00 p.m.
Thu5:00 a.m. to 10:00 p.m.
Fri5:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun7:00 a.m. to 5:00 p.m.
3.1535 reviews
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Barbara M.'s profile image
Barbara M. 
rating
10 years ago

I've been a member of this club for quite a few years now, and have been generally pleased with the facility. I have noticed disturbing signs recently of lnattention to clients safety and needs. Today I lost another coat to theft in the locker room. The temperature outside was below freezing and management had no suggestions or remedies. There apparently are no cameras at the exits that would assist staff in helping identify thieves and no indication that management cares. Does Edge Fitness care about client security? 

Brian M.'s profile image
Brian M. 
rating
10 years ago

Pros - the price is competitive. They have bumper plates and a prowler* (a weighted sled that you push). Cons - the space can't accommodate the number of members, often even at off peak times. Sure you can find a treadmill or an elliptical but if you are there for the squat racks or lifting platform you will generally have to wait. The gym has quite a few members that are serious about their training and spend a lot of time with the serious equipment, i.e. the power racks. This is awesome, however there are only two racks.... read more

Yerg N.'s profile image
Yerg N. 
rating
10 years ago

This relates to the gym in Greenwich. Great place and great trainers. My issue is that they automatically charge my credit card $1600 to renew the training sessions about 6 weeks in advance. they do this every year and it pisses me off every year. This year, I decided to talk to the mgr about it, and after about 3 weeks of trying to reach him, he called me back and said their policy was to not refund anything for any reason. The only way that money would be refunded is they made a mistake. That the contract I signed ye... read more

Kris A.'s profile image
Kris A. 
rating
10 years ago

I used to go to the Trumbull and Fairfield edge locations - loved them!!!! Then I moved and had to start going to this location. I have had a terrible experience before and today I decided to give it a second try. One, you have to pay more because it is a smaller location (makes complete sense right?). Two, the turf area is smaller than my studio apartment (that is saying a lot). Three, yes they have wifi, but no it does not work well. As someone who has to be reachable via email for work at all times I had to leave aft... read more

Business response:

Kris, I apologize that you had a bad experience. You actually do not have to pay extra for Greenwich now we have a couple membership options. We also have done recent renovations to increase the functional training area! Please message me directly if you have any further questions, thank you! 

Matt S.'s profile image
Matt S. 
rating
11 years ago

I wouldn't recommend this gym to anyone, they seem to think its the best Edge because it was the original but that's far from the truth. I wouldn't doubt the newer locations are much better and bigger, but this basement of fitness club is awful. The reason for 1 star is because it gets the job done and the employees are alright. My problem is with how crowded it gets and how they are encouraging more people sign up when the gym can't fit anyone else during peak hours and is tight during regular ones. Another issue is b... read more

Business response:

Hi Matt, thank you for your comment. I will make sure the appropriate people get the message that the wifi isn't working properly. As far as the cancelation policy goes I am happy to explain in better detail just email marketing@theedgefitnessclubs.com. Thank you again. 

Emily L.'s profile image
Emily L. 
rating
11 years ago

I joined this gym 2 years ago, and during that time I feel the gym has deteriorated. I am particularly unhappy with the classes, since that was one of the primary reasons I joined this club. I have found that the class schedule is extremely limited Pilates, for one, is given 3 times a week, and at very inconvenient times, like 11AM. In addition,I find the quality of the instructors lacking. As most of us know, form is extremely important in fitness, in terms of effectiveness and safety. The instructors I've taken clas... read more

Business response:

Hi Emily, Thank you for your comment. I would like address many of your concerns via email. Could you please email marketing@theedgefitnessclubs.com to further discuss the concerns you have. Thank you for your business. 

Sarah C.'s profile image
Sarah C. 
rating
11 years ago

WARNING: DO NOT JOIN THIS GYM. ONCE YOU'VE SIGNED THEIR CONTRACTS, THEY WILL NOT LET YOU CANCEL THEM UNLESS YOU MEET THE REQUIREMENT LISTED IN THE FINE PRINT THAT THEY DO NOT INFORM YOU OF OR GIVE TO YOU! PLEASE FOR YOUR SAKE, JOIN SOMEWHERE ELSE. This "Gym" does not deserve a star, or even a review. I am writing this to WARN those who may be interested in joining the gym. First and foremost, the staff are horrible human beings. They lied to my husband and I when I joined, locking us into a 2 year contract. He is in Mari... read more

Warierfawn L.'s profile image
Warierfawn L. 
rating
11 years ago

DO NOT JOIN EDGE FITNESS CLUB!! They will tell you if you move out of the area, or have a doctor note, you can cancel your membership any time. THAT IS A LIE!!!! I found out I'm pregnant after couple months joined edge fitness. I told them I feel suffocated and cannot breathe in the gym, because it's in the basement type of thing. I have to climb the stairs to breathe. I do not want to risk my baby and myself by being forced to stay with Edge fitness. But Edge fitness FORCES me to stay. I gave them my doctor note and told th... read more

JL A.'s profile image
JL A. 
rating
12 years ago

This place makes absolutely no sense. You will pay more for the Greenwich location because they have a smaller location and a smaller parking lot. The equipment is old and not updated while the Fairfield/Trumball gym has brand new machines and they pay less per month. When questioned about the strange policy the staff said "well that's Greenwich for you." Great customer service! Don't waste your time here, there's a NYSC down the street. 

Frequently asked questions about The Edge Fitness Clubs

How is The Edge Fitness Clubs rated?

The Edge Fitness Clubs has a 3.1 star rating with 535 reviews. 

When is The Edge Fitness Clubs open?

The Edge Fitness Clubs is open now. It will close at 10:00 p.m.