The Edge Fitness Clubs

Mike M. 

on Yelp

4 years ago

Awful encounter at this facility. As a former corporate gym manager and current gym owner, I can't believe what happened in my 5 minute encounter with this facility. I told the front desk person that I just moved to the area and needed a day pass. He then tried to charge me $25 due to my ID being from out of state and asked for proof that I live in the area. Extremely rude on his part. Next I went to the locker room, and was walking to the front desk to purchase a pre workout and hadnt changed out of my slides yet, and a ... read more

Jess T. 

on Yelp

4 years ago

I would never recommend this gym to anyone! I know several people who have had issues since covid including myself. You cannot drop down your membership even if you do not plan to take any classes post covid, you cannot cancel easily. Finally was able to cancel it but they still fit their annual fee in and refuse to take it off with a medical notice dated the same date the charge went through. They didn't approve the cancellation until the day after - convenient! I understand there is a pandemic but many other gyms have been... read more

Monica G. 

on Yelp

4 years ago

Worst gym ever this mother fucking scumbag manager James Riemer is terrible and he blows off his customers. Don't join. "Hi James, I am going to need to cancel my Fitness edge membership, I have not been to your gym since last February and will not be going to a gym until the Covid-19 pandemic is over. Now you just charged my Chase business credit card on November 12th 2020 and I had previously given my personal banking card ending 9975 at People's United Bank to use which I had mentioned earlier. If you attempt to char... read more

Robert S. 

on Yelp

4 years ago

Be very very careful here. They are crooks. I was an excellent customer who had personal training for myself and my daughter. I have requested from the manager four times since March to cancel my membership and have not set foot in the place, the most recent after I received a charge in June and again in July!! Not only are they charging random amounts TWICE a month but over double the membership fee for the basic services agreed upon!! Even after cancelling the card and further discussions with the manager the EDGE is sti... read more

Lisa P. 

on Yelp

5 years ago

Beware - personal training sessions are a scam. The club bills beyond the agreed upon time frame. 

Patrick P. 

on Yelp

5 years ago

Been a member of this gym since they changed over from Golds Gym. Went the first two weeks after they reopened and it was a great. Counted 30 members or less every time. Than they allowed new members to join Month to Month memberships. Packed beyond belief, zero social distancing! Now they staff said that they are making the new members commit for a year from states where their gyms are closed. Ok so $120 is a deterrent??? Come on edge wanted to make a quick buck on new members. Connecticut has been great with Covid bu... read more

Jessica L. 

on Yelp

5 years ago

DO NOT JOIN THIS CLUB. I moved to Florida in August and the gym continued to charge me until February when all my attempts to keep canceling it failed, I had my bank stop all payments. They wouldn't give me back the two hundred dollars worth of personal training sessions I paid for (which I understand) but now they're going to send my account balance of $26.58 to collections. All because I canceled in August and finally had my bank stop ALL payments in February. I WILL he reporting both the gym and ABC financial to the bette... read more

Brian K. 

on Yelp

5 years ago

Very happy I decided to try it out before signing up. This gym was mobbed with people, had poor ventilation, and parking was tight. When asking the front desk if it's always this grossly packed, the woman told me that it wasn't all that busy for this location that day. Yikes. 

Chris G. 

on Yelp

5 years ago

I've been a member for many years. I've always been happy with the staff, equipment and the cleanliness. However, In the past year they have oversold the memberships dramatically. It's now impossible to get a parking space after work on weeknights. And if you do get inside it's almost impossible to get a machine. The experience has really gone to hell in the past year. I'm definitely looking for a new gym.