The Edge Fitness Clubs

Jessica L. 

on Yelp

6 years ago

DO NOT JOIN THIS CLUB. I moved to Florida in August and the gym continued to charge me until February when all my attempts to keep canceling it failed, I had my bank stop all payments. They wouldn't give me back the two hundred dollars worth of personal training sessions I paid for (which I understand) but now they're going to send my account balance of $26.58 to collections. All because I canceled in August and finally had my bank stop ALL payments in February. I WILL he reporting both the gym and ABC financial to the bette... read more

Brian K. 

on Yelp

6 years ago

Very happy I decided to try it out before signing up. This gym was mobbed with people, had poor ventilation, and parking was tight. When asking the front desk if it's always this grossly packed, the woman told me that it wasn't all that busy for this location that day. Yikes. 

Chris G. 

on Yelp

6 years ago

I've been a member for many years. I've always been happy with the staff, equipment and the cleanliness. However, In the past year they have oversold the memberships dramatically. It's now impossible to get a parking space after work on weeknights. And if you do get inside it's almost impossible to get a machine. The experience has really gone to hell in the past year. I'm definitely looking for a new gym. 

Vito B. 

on Yelp

6 years ago

Short Version: The gym is OK only if you do the $20 monthly membership and nothing more. STAY AWAY from personal training or any other extra service. They will lie and play dishonest games and continue billing your credit card. Long Version: I have been a member at the Greenwich, CT Edge Fitness location for almost 2 years. The customer service is absolutely atrocious. Like so many other people who have rated this gym, the biggest problem I experienced was their dishonesty, especially when it came to personal training ... read more

Johanna A. 

on Yelp

6 years ago

The Edge in Greenwich has horrible service. They have an attitude but are really nice when they want to sell you a membership. The gym manager is nasty and does not help or return phones regarding membership, rude and gym not clean. Not recommend for the money. 

Joe K. 

on Yelp

6 years ago

Not too bad for a gym if you can manage the parking on weekends. My big issue is that they scammed me out of a couple hundred dollars, partially my fault. I went in to cancel my membership six months ago. The gentleman at the desk said "OK, you're all set." He took my card and I left. This, apparently, is not how cancellations are done. I found out the hard way about four or five months later when checking my bank statements. They kept billing me for those months. When I went to the gym to speak to somebody, all they coul... read more

Christian B. 

on Yelp

6 years ago

It's a bad place . The manager on duty jul 9 7.20 pm should be fired . Not helpful, rude and treats you like a liar . Again she must be fired completely useless , rude . Doesn't even know how to treat clients . They are nice for you to become member but once you want to cancel the membership they make your life miserable . I went there 8 month ago to cancel it , they said you are all set . And later on ( my fault because I didn't check the banks statements) saw I have been debit from my account on a monthly basis. I went t... read more

Fitness F. 

on Yelp

6 years ago

Very unprofessional. I went to sign up with my boyfriend and they NEVER informed us of their exact fees and I got charged with extra money after 3 months of being a member. When I called to discuss the amounts of money taken out of my account they informed me a female signed me up, but it was a guy. Just because I signed a contract for a year Otherwise I would of cancel my membership ASAP. Also, it's always crowded, there's no air ventilation. I DO NOT RECOMMEND THIS GYM!!! 

Marc V. 

on Yelp

6 years ago

There trainers are amazing five stars but It's supposed to to be an amazing deal to join, buyer beware Phantom charges labeled " administrative fee or custodian fee, will start showing up along with misc manual upkeep. If your gonna join beware, if you have already joined watch your bill. That said Personal trainers are the best in the business.